Microsoft Word HANGS when opening!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Please help. I don't know why all of a sudden this started happening but
whenever I open Word 2000, it hangs. When I do an ALT-CNTRL-DEL, the Task
Manager shows that I have two Word sessions that are "not responding."

I currently work in Windows XP Pro. I have sufficient RAM and memory and
ALL other Office programs works flawlessly.

This is what I've done so far:

1. I have removed and reinstalled MS Office and updated all security and
misc. patches. When I do that, when I go to programs and it tells me I have
new programs installed, Excel, Access, PowerPoint, etc are all "highlighted"
EXCEPT MS Word.

After I have reinstalled the Office programs and updated everything, problem
still exists.

2. I removed MS Office and deleted all files pertaining to Office, (i.e.
templates, etc.). After I reinstalled and updated, problem still exist.

However, when I open Word using "winword.exe /a" it opens fine.

How do I correct this short of reformatting my hard drive? Based on my
research here in this discussion board, I have even renamed the Data Key in
the Windows Registry, to no avail.

Thank you, in advance, for your help!!!

Joe
 
Thanks...

I've done everything listed but it still hangs. What do I do now?

It has to be an add-on because when I do "winword.exe /a" it works fine.
Short of deleting all my ".dot" files, whatelse can I do?

Thanks!!
Joe
 
We had a problem similar to this and it turned out to be two Acrobat
templates in the C:\Program Files\Microsoft Office\Office\STARTUP directory.
They were something like PDFMaker.dot. Hope it helps.
 
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