Microsoft, Windows, and Frustsration

[Eileen Schuh]

It only took me 4 hours to find this spot, register, unblock
popups...etc.etc. Not a very user friendly site for a company that makes
their living off the internet! I have dealt with Norton and other internet
service companies and found their help much easier to access. To email a
question to the company whose products I'm using, I have to pay?
I need to reinstall my Microsoft Office product on a new laptop--to do so I
have to PHONE microsoft for a product key. PHONE? Pretty bizarre, Mr.
Gates.
Yes, my laptop crashed so I'm trying to get everything onto my new
laptop--not an easy task. Not a task made any easier by Microsoft, let me
tell you!

QUESTION: when searching files (while trying to find a product key), Windows
XP crashes, freezes, shutsdown my computer. Is it a conspiracy--so I have to
PHONE them (are they that lonely) or whatsup?

 

[John Bundy]

This site is a little difficult to find, and while this is a MS site, most of
the contributions here are from users.
First, this is posted in a general discussion area of community supporting
one of the MS programming languages so the type of folks who may have the
most experience with your type of issue may not be visiting here.
That said, here is my shot at your issue, several google searches point to
this as a solution:
http://www.michaelstevenstech.com/XPrepairinstall.htm

here is the original post marked solve so you can see if it does indeed
match your issues:
http://forums.techguy.org/windows-xp/294359-solved-xp-home-search-freezes.html

If those don't suit you, i suggest running some anti-virus, my favorite is
Malwarebytes and a free version (better than any pay version i have used) can
be downloaded here:
http://www.malwarebytes.org/mbam.php

Hope these suggestions help!

 

[Scott M.]

It only took me 4 hours to find this spot, register, unblock
popups...etc.etc. Not a very user friendly site for a company that makes
their living off the internet!

Unfortunately, this isn't the spot for your question. This is a forum for
questions relating to programming applications using Microsoft's ".NET"
programming platform.

I have dealt with Norton and other internet
service companies and found their help much easier to access.

Well, technically, Microsoft isn't an Internet Service Company. But,
regardless the problem with Microsoft help is that because they are the
largest software company on the planet, their help system/process is just
about the largest as well - I don't know how much you can expect that not to
be true.

To email a
question to the company whose products I'm using, I have to pay?

Uh yes. End user software doesn't usually come with technical support from
the software manufacturer unless there is a defect in the product. Can you
imagine the resources Microsoft would have to expend to support the millions
of people, each with plenty of questions about how to do this or that?

I need to reinstall my Microsoft Office product on a new laptop--to do so
I
have to PHONE microsoft for a product key. PHONE? Pretty bizarre, Mr.
Gates.

Well, you wouldn't have to do that if you simply kept/stored the product key
you were given when you got the laptop in the first place. You expect
Microsoft to hand out product keys just for the asking?

Yes, my laptop crashed so I'm trying to get everything onto my new
laptop--not an easy task. Not a task made any easier by Microsoft, let me
tell you!

Why should Microsoft need to take responsibility for your crashed laptop?

QUESTION: when searching files (while trying to find a product key),
Windows
XP crashes, freezes, shutsdown my computer. Is it a conspiracy--so I have
to
PHONE them (are they that lonely) or whatsup?

Do you understand that a product key is proof that your software was
purchased legitmately? If you've lost yours, then isn't a simple phone call
to Microsoft worth doing to help them with you losing your key?

The first result of this simple Google search seems to provide ample ways to
help:

http://www.google.com/search?q=loca...-us&ie=UTF-8&oe=UTF-8&startIndex=&startPage=1

Sure, it's frustrating that your computer crashed. But, why is that
Microsoft's fault? You lost your product key (which is provided with the
product CD or on the sticker applied to your computer by the manufacturer).
Is that Microsoft's fault? If you're response is "I never got a CD or a
sticker.", then that is not Microsoft's fault either. It's the fault of the
person you got your laptop from - - so why don't you complain to them?

You need to stop whining and take responsibility for your part in your own
problems.

 

[Miro]

As well...
I use this through windows mail as a newsgroup - so there was nothing needed
to find.

I just asked it to show me all the newsgroups on news.microsoft.com
and filtered through it with a search box.

Miro

 

[Scott M.]

As well...
I use this through windows mail as a newsgroup - so there was nothing
needed to find.

I just asked it to show me all the newsgroups on news.microsoft.com
and filtered through it with a search box.

Miro

???

What are you trying to say here?

 

[Adhal]

What are you trying to say here?

He is answering a question not meant for him like I am answering a question not meant for me. Now I
have a question why did I click on this thread and start reading it, considering I had no desire to
look at this newsgroup? Please, only incoherent replies.