Microsoft Update Error

  • Thread starter Thread starter heshie
  • Start date Start date
H

heshie

My PC must have been downloading a Microsoft update as usuall, and one of the
updates must of had a bad install. I am now getting an error message upon
boot up everytijme now.
"" Office Genuine Advantage has encounterd a problem and needs to close. We
are sorry for the incovience"
AS well as the usall do you want to send a report to microsoft.
Is there any way to correct this error and get rid of it at boot up??
Thanks in advance
 
Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Tool
<http://go.microsoft.com/fwlink/?linkid=56062>

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
<http://forums.microsoft.com/Genuine/default.aspx?SiteID=25>

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.


I hope this is enough to get you on the right road for nºw.

Let us know how it works ºut.


Ǝиçεl
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