do the advanced tools, but how do you go to safemode?
To start the computer in safe mode
You should print these instructions before continuing.
They will not be available after you shut your computer
down in step 2.
Click Start, click Shut Down, and then, in the drop-down
list, click Shut down.
In the Shut Down Windows dialog box, click Restart, and
then click OK.
When you see the message Please select the operating
system to start, press F8.
Use the arrow keys to highlight the appropriate safe mode
option, and then press ENTER.
If you have a dual-boot or multiple-boot system, choose
the installation that you need to access using the arrow
keys, and then press ENTER.
Notes
In safe mode, you have access to only basic files and
drivers (mouse, monitor, keyboard, mass storage, base
video, default system services, and no network
connections). You can choose the Safe Mode with Networking
option, which loads all of the above files and drivers and
the essential services and drivers to start networking, or
you can choose the Safe Mode with Command Prompt option,
which is exactly the same as safe mode except that a
command prompt is started instead of the graphical user
interface. You can also choose Last Known Good
Configuration, which starts your computer using the
registry information that was saved at the last shutdown.
Safe mode helps you diagnose problems. If a symptom does
not reappear when you start in safe mode, you can
eliminate the default settings and minimum device drivers
as possible causes. If a newly added device or a changed
driver is causing problems, you can use safe mode to
remove the device or reverse the change.
There are circumstances where safe mode will not be able
to help you, such as when Windows system files that are
required to start the system are corrupted or damaged. In
this case, the Recovery Console may help you.
NUM LOCK must be off before the arrow keys on the numeric
keypad will function.
Good luck
Engel
-----Original Message-----
-----Original Message-----
I would boot into safemode and scan. After that, go to browser restore in
advanced tools and reset all the settings there.
--
-steve
Steve Dodson [MSFT]
MCSE, CISSP
PSS Security
-- what exactly does that mean? Safemode? I know how to
do the advanced tools, but how do you go to safemode?
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