microsoft software validation

  • Thread starter Thread starter Audra121
  • Start date Start date
A

Audra121

I just turned on my computer and got a black screen and a small box in the
corner that says "You may be a victim of software counterfittinf. this copy
of Windows did not pass genuine Windows validation" it has a blue star with
one orange corner. I have had XP on my computer, I do own XP. I can stilll
get online, but I can't remove this box.
 
Audra121 said:
I just turned on my computer and got a black screen and a small box in the
corner that says "You may be a victim of software counterfittinf. this
copy
of Windows did not pass genuine Windows validation" it has a blue star
with
one orange corner. I have had XP on my computer, I do own XP. I can stilll
get online, but I can't remove this box.
Click to expand...

Your system failed WGA.

The dialog should have directions for contacting MS to resolve the problem.
Follow them.

As well, look here:
http://support.microsoft.com/kb/916247

And run the diagnostics. Look particularly at the lines starting with
"Validation Status" and "Windows License Type".

It is possible that you've received a counterfeit version of XP (and it's
also possible that WGA is misreporting your version).

HTH
-pk
 
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