MICROSOFT SHUT DOWN WINDOW

  • Thread starter Thread starter Phyllis Holman
  • Start date Start date
P

Phyllis Holman

Hello --help is needed....... A pop up box constantly
pops up stating that "windows have encountered a problem
and needs to shut down and then goes on to state that we
are sorry for the inconvience and it states that I have
an option to send an error report......

I have disinstalled and reinstalled the microsoft program
browswer.......this did not correct the problem.....

PLEASE HELP

THANKYOU !!!
 
Hi Phyllis,

In the Error -Reporting dialog, click "To see what data this report
contains" and note down the MODNAME. Post back here.

Meanwhile, try this:

==Step 1==
Disable the tool bands and Browser Helper Objects features:

Close all instances of Internet Explorer
Click Start, point to Settings, and then click Control Panel.
Double-click Internet Options.
Click the Advanced tab.
Under Browsing, click to clear the Enable third-party browser extensions
(requires restart) check box.
Restart Internet Explorer.

==Step 2==
Additionally, use BHODaemon and disable unwanted browser helper plugins:
http://www.webattack.com/get/bhodaemon.shtml

==Step 3==
Run Ad-Aware and remove the malware products from the system. Download from
www.lavasoftusa.com

--
Regards,
Ramesh [MS-MVP]
AIM: SRamesh2k


~ Please reply to newsgroup ~


Hello --help is needed....... A pop up box constantly
pops up stating that "windows have encountered a problem
and needs to shut down and then goes on to state that we
are sorry for the inconvience and it states that I have
an option to send an error report......

I have disinstalled and reinstalled the microsoft program
browswer.......this did not correct the problem.....

PLEASE HELP

THANKYOU !!!
 
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