Microsoft Shared Fax Client blocking my upgrade to XP

  • Thread starter Thread starter SBlais
  • Start date Start date
S

SBlais

Trying to upgrade from 98 to XP, but am told Microsoft
Shared fax client is blocking the upgrade and to delete
it thru Control Panel. But it's not there! I've seen
other messages that talk about deleting a fxsclnt.exe
file and all should be well too, but that file is not on
my PC either. Any suggestions - please?!
 
1. Open up My Computer.
2. Go to Tools, Folder Options.
3. Put a check in "Show hidden files and folders".
4. Click on Start, then Run.
5. Type in: CMD , and hit enter.
6. Type in: cd\ , then hit enter.
7. Type in: dir fxsclnt.exe /s
(Remember what directory you found the file in)
8. Type in Exit.
9. Double click on My Computer.
10. Right-click on the C: drive and click on Explorer.
11. Find the directory that housed the fxsclnt.exe.
12. Delete the file and restart.

Now, you should be able to upgrade to Windows XP.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Trying to upgrade from 98 to XP, but am told Microsoft
| Shared fax client is blocking the upgrade and to delete
| it thru Control Panel. But it's not there! I've seen
| other messages that talk about deleting a fxsclnt.exe
| file and all should be well too, but that file is not on
| my PC either. Any suggestions - please?!
 
Carey,
When I click on Start, and then Run,
I am not allowed to type in CMD or anything. Do I need to
be in DOS here?
 
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