Microsoft Security Bulletin MS04-028

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just installed Critical Update for Office XP on Windows XP Service Pack 2
(KB885884) and Microsoft .NET Framework 1.1 Service Pack 1. They were both
installed after a fresh reboot. The reboot was performed immediately after
installing MS Visual Studio 2003 and the Visual Studio MSDN Library.

On the reboot after installing the updates, I received an error from the MS
Installer that was attempting to install some MSI file that appears to be
related to Norton Anti Virus 2005. I have NAV 2005 installed and it had
previously never given me any indications of a problem. The error text is:
Norton Anti Virus 2005 does not support the Repair feature, please uninstall
and re-install.. I also receive this message 2 or 3 times every time I open
any Word, Excel, Access, or PowerPoint file. This error does not occur when
opening Outlook files.

I had this problem with an old install of XP and Office XP also, but I did
not know what was causing the error. This is now happening on a fresh install
of XP and Office 2003 with all SPs and updates installed. I do not want to go
through another install of everything again.

Finally, my question: Is there any way to uninstall KB885884 or is there
some other patch that will get rid of this error?

Thanks,
 
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp

Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| I just installed Critical Update for Office XP on Windows XP Service Pack 2
| (KB885884) and Microsoft .NET Framework 1.1 Service Pack 1. They were both
| installed after a fresh reboot. The reboot was performed immediately after
| installing MS Visual Studio 2003 and the Visual Studio MSDN Library.
|
| On the reboot after installing the updates, I received an error from the MS
| Installer that was attempting to install some MSI file that appears to be
| related to Norton Anti Virus 2005. I have NAV 2005 installed and it had
| previously never given me any indications of a problem. The error text is:
| Norton Anti Virus 2005 does not support the Repair feature, please uninstall
| and re-install.. I also receive this message 2 or 3 times every time I open
| any Word, Excel, Access, or PowerPoint file. This error does not occur when
| opening Outlook files.
|
| I had this problem with an old install of XP and Office XP also, but I did
| not know what was causing the error. This is now happening on a fresh install
| of XP and Office 2003 with all SPs and updates installed. I do not want to go
| through another install of everything again.
|
| Finally, my question: Is there any way to uninstall KB885884 or is there
| some other patch that will get rid of this error?
|
| Thanks,
| --
| Big Al
| Generalist
| Jack of All Trades, Master of Few
 
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