For starters, this is not really the right group. If you can't get it
sorted out, try public.microsoft.outlook or one of the various office
groups.
Other comments in-line.
Peter
My email is not working. It's like it's stuck, I can't
send or receive anything. Yet my boyfriend's email
through the same provider, same system, can get his. I
opened a new one with all the same information and it
A new what? And I don't think you want to try and transfer setting
from a non-working instance to a working one.
works, but I don't know how to transfer anything from
the "locked" one. Can someone help me?
It would help a lot if you posted exactly what happens when you try to
send/receive email. Almost certainly there will be some kind of error
message.
Most ISPs have instructions on their web sites in the support section
that including screenshots on how to configure email settings. They
make it pretty easy. Assuming your problem relates to those settings,
have a look there first.
The other possibility is a problem with your pst file (data file of
your emails). For that you could have a look at the Outlook help under
command-line switches or ask for further assistance in the proper
group, but do give them some more info to go on.
Peter
