Microsoft - Outlook Contacts

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Guest

I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click on
contacts I see them at the top left, but when I click to send a new email and
select to: I can't find those contact groups anywhere and do not know how to
add them in the list.
 
Yes, I see all the contacts that are on the server, but I don't see all my
old contacts, vendors, customers, and personal.

--
Dave


Russ Valentine said:
Did you direct the Outlook Address Book Service to the new location of your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
Dave said:
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click on
contacts I see them at the top left, but when I click to send a new email
and
select to: I can't find those contact groups anywhere and do not know how
to
add them in the list.
Click to expand...
Click to expand...
 
Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Dave said:
Yes, I see all the contacts that are on the server, but I don't see all my
old contacts, vendors, customers, and personal.

--
Dave


Russ Valentine said:
Did you direct the Outlook Address Book Service to the new location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
Dave said:
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click on
contacts I see them at the top left, but when I click to send a new
email
and
select to: I can't find those contact groups anywhere and do not know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
Okay, I reset my profile, I get all the company wide contacts. When I open
outlook and click on contacts I see my basic list of generic contacts, up in
the left hand corner I see a section called My Contacts, and under that shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to the
various company wide email addresses, and my generic contact list, I cannot
get to my other various contact folders

--
Dave


Russ Valentine said:
Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Dave said:
Yes, I see all the contacts that are on the server, but I don't see all my
old contacts, vendors, customers, and personal.

--
Dave


Russ Valentine said:
Did you direct the Outlook Address Book Service to the new location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click on
contacts I see them at the top left, but when I click to send a new
email
and
select to: I can't find those contact groups anywhere and do not know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
Have you tried this:

- Right click each of your other various Contacts folders
- Left click PROPERTIES on the popup menu
- Left click the OUTLOOK ADDRESS BOOK tab
- Click the checkbox "Show this folder as an e-mail Address Book"

They may not show up immediately; give it a few minutes for your server to
authenticate.


Dave said:
Okay, I reset my profile, I get all the company wide contacts. When I open
outlook and click on contacts I see my basic list of generic contacts, up in
the left hand corner I see a section called My Contacts, and under that shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to the
various company wide email addresses, and my generic contact list, I cannot
get to my other various contact folders

--
Dave


Russ Valentine said:
Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Dave said:
Yes, I see all the contacts that are on the server, but I don't see all my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click on
contacts I see them at the top left, but when I click to send a new
email
and
select to: I can't find those contact groups anywhere and do not know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
Then you must not have read and followed what I posted. If you had, you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Dave said:
Okay, I reset my profile, I get all the company wide contacts. When I
open
outlook and click on contacts I see my basic list of generic contacts, up
in
the left hand corner I see a section called My Contacts, and under that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to the
various company wide email addresses, and my generic contact list, I
cannot
get to my other various contact folders

--
Dave


Russ Valentine said:
Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Dave said:
Yes, I see all the contacts that are on the server, but I don't see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click
on
contacts I see them at the top left, but when I click to send a new
email
and
select to: I can't find those contact groups anywhere and do not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
I read what you posted, I DON'T see all my contacts in the Outlook Address
Book, they are NOT there!

--
Dave


Russ Valentine said:
Then you must not have read and followed what I posted. If you had, you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Dave said:
Okay, I reset my profile, I get all the company wide contacts. When I
open
outlook and click on contacts I see my basic list of generic contacts, up
in
the left hand corner I see a section called My Contacts, and under that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to the
various company wide email addresses, and my generic contact list, I
cannot
get to my other various contact folders

--
Dave


Russ Valentine said:
Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Yes, I see all the contacts that are on the server, but I don't see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click
on
contacts I see them at the top left, but when I click to send a new
email
and
select to: I can't find those contact groups anywhere and do not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
I just took all my contacts and dumped them into the contacts folder.
don't see a way to get it to work, or a way to create new contact folders...
sucks!
--
Dave


Dave said:
I read what you posted, I DON'T see all my contacts in the Outlook Address
Book, they are NOT there!

--
Dave


Russ Valentine said:
Then you must not have read and followed what I posted. If you had, you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Dave said:
Okay, I reset my profile, I get all the company wide contacts. When I
open
outlook and click on contacts I see my basic list of generic contacts, up
in
the left hand corner I see a section called My Contacts, and under that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to the
various company wide email addresses, and my generic contact list, I
cannot
get to my other various contact folders

--
Dave


:

Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Yes, I see all the contacts that are on the server, but I don't see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and click
on
contacts I see them at the top left, but when I click to send a new
email
and
select to: I can't find those contact groups anywhere and do not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
It's very easy to do. I've posted the instructions. All you need to do is
enable a Contacts Folder as an email address book in its properties and it
will appear in the Outlook Address Book.
To create a new Contacts Folder use File > New > Folder
Perhaps you can tell us what you are trying instead and what isn't working
for you.
--
Russ Valentine
[MVP-Outlook]
Dave said:
I just took all my contacts and dumped them into the contacts folder.
don't see a way to get it to work, or a way to create new contact
folders...
sucks!
--
Dave


Dave said:
I read what you posted, I DON'T see all my contacts in the Outlook
Address
Book, they are NOT there!

--
Dave


Russ Valentine said:
Then you must not have read and followed what I posted. If you had, you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Okay, I reset my profile, I get all the company wide contacts. When
I
open
outlook and click on contacts I see my basic list of generic
contacts, up
in
the left hand corner I see a section called My Contacts, and under
that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to
the
various company wide email addresses, and my generic contact list, I
cannot
get to my other various contact folders

--
Dave


:

Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Yes, I see all the contacts that are on the server, but I don't
see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new
location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and
click
on
contacts I see them at the top left, but when I click to send a
new
email
and
select to: I can't find those contact groups anywhere and do
not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
Okay, one more time...
I had contact folders in my old outlook, vendors, customers, etc...
NOW, in my NEW outlook, I have just contacts, no sub folders of vendors,
customers etc...
I've tried to make a new contact folder in the address book and I'm not able
to, I've tried to do it under contacts and there is NO option to do so.
I can create a new contact, or a distribution list but not a new folder of
say Customers or Vendors or whatever.

--
Dave


Russ Valentine said:
It's very easy to do. I've posted the instructions. All you need to do is
enable a Contacts Folder as an email address book in its properties and it
will appear in the Outlook Address Book.
To create a new Contacts Folder use File > New > Folder
Perhaps you can tell us what you are trying instead and what isn't working
for you.
--
Russ Valentine
[MVP-Outlook]
Dave said:
I just took all my contacts and dumped them into the contacts folder.
don't see a way to get it to work, or a way to create new contact
folders...
sucks!
--
Dave


Dave said:
I read what you posted, I DON'T see all my contacts in the Outlook
Address
Book, they are NOT there!

--
Dave


:

Then you must not have read and followed what I posted. If you had, you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Okay, I reset my profile, I get all the company wide contacts. When
I
open
outlook and click on contacts I see my basic list of generic
contacts, up
in
the left hand corner I see a section called My Contacts, and under
that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse to
the
various company wide email addresses, and my generic contact list, I
cannot
get to my other various contact folders

--
Dave


:

Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Yes, I see all the contacts that are on the server, but I don't
see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new
location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003 server.
The problem is my contacts are there when I open outlook and
click
on
contacts I see them at the top left, but when I click to send a
new
email
and
select to: I can't find those contact groups anywhere and do
not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
You don't create Contacts Folders in the address book. The address book is
just a view of your Contacts Folders. It contains no data and is not
intended for data entry.
You create Contacts Folders in Outlook.
As already posted, once you enable them as email address books they will
appear in the Address Book view.
--
Russ Valentine
[MVP-Outlook]
Dave said:
Okay, one more time...
I had contact folders in my old outlook, vendors, customers, etc...
NOW, in my NEW outlook, I have just contacts, no sub folders of vendors,
customers etc...
I've tried to make a new contact folder in the address book and I'm not
able
to, I've tried to do it under contacts and there is NO option to do so.
I can create a new contact, or a distribution list but not a new folder of
say Customers or Vendors or whatever.

--
Dave


Russ Valentine said:
It's very easy to do. I've posted the instructions. All you need to do is
enable a Contacts Folder as an email address book in its properties and
it
will appear in the Outlook Address Book.
To create a new Contacts Folder use File > New > Folder
Perhaps you can tell us what you are trying instead and what isn't
working
for you.
--
Russ Valentine
[MVP-Outlook]
Dave said:
I just took all my contacts and dumped them into the contacts folder.
don't see a way to get it to work, or a way to create new contact
folders...
sucks!
--
Dave


:

I read what you posted, I DON'T see all my contacts in the Outlook
Address
Book, they are NOT there!

--
Dave


:

Then you must not have read and followed what I posted. If you had,
you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Okay, I reset my profile, I get all the company wide contacts.
When
I
open
outlook and click on contacts I see my basic list of generic
contacts, up
in
the left hand corner I see a section called My Contacts, and under
that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse
to
the
various company wide email addresses, and my generic contact list,
I
cannot
get to my other various contact folders

--
Dave


:

Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Yes, I see all the contacts that are on the server, but I don't
see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new
location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003
server.
The problem is my contacts are there when I open outlook and
click
on
contacts I see them at the top left, but when I click to
send a
new
email
and
select to: I can't find those contact groups anywhere and do
not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
We are just not communicating on the same page here.

I don't know how else to try to get you to understand.
Contacts....
...Vendors
......various email contacts with email addresses
...Customers
......various email contacts with email addresses
...Misc.
......various email contacts with email addresses

All I have now is:
Contacts
....and all my contacts mixed together.

--
Dave


Russ Valentine said:
You don't create Contacts Folders in the address book. The address book is
just a view of your Contacts Folders. It contains no data and is not
intended for data entry.
You create Contacts Folders in Outlook.
As already posted, once you enable them as email address books they will
appear in the Address Book view.
--
Russ Valentine
[MVP-Outlook]
Dave said:
Okay, one more time...
I had contact folders in my old outlook, vendors, customers, etc...
NOW, in my NEW outlook, I have just contacts, no sub folders of vendors,
customers etc...
I've tried to make a new contact folder in the address book and I'm not
able
to, I've tried to do it under contacts and there is NO option to do so.
I can create a new contact, or a distribution list but not a new folder of
say Customers or Vendors or whatever.

--
Dave


Russ Valentine said:
It's very easy to do. I've posted the instructions. All you need to do is
enable a Contacts Folder as an email address book in its properties and
it
will appear in the Outlook Address Book.
To create a new Contacts Folder use File > New > Folder
Perhaps you can tell us what you are trying instead and what isn't
working
for you.
--
Russ Valentine
[MVP-Outlook]
I just took all my contacts and dumped them into the contacts folder.
don't see a way to get it to work, or a way to create new contact
folders...
sucks!
--
Dave


:

I read what you posted, I DON'T see all my contacts in the Outlook
Address
Book, they are NOT there!

--
Dave


:

Then you must not have read and followed what I posted. If you had,
you
would see all your folders in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Okay, I reset my profile, I get all the company wide contacts.
When
I
open
outlook and click on contacts I see my basic list of generic
contacts, up
in
the left hand corner I see a section called My Contacts, and under
that
shows
my various contact folders, customers, vendors etc...
However, when I compose a new email and click on to: I can browse
to
the
various company wide email addresses, and my generic contact list,
I
cannot
get to my other various contact folders

--
Dave


:

Clarify what you mean.
What don't you see that you expect to?
--
Russ Valentine
[MVP-Outlook]
Yes, I see all the contacts that are on the server, but I don't
see all
my
old contacts, vendors, customers, and personal.

--
Dave


:

Did you direct the Outlook Address Book Service to the new
location of
your
Contacts Folders?
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
I recently switched from a SBS 2000 server to a SBS 2003
server.
The problem is my contacts are there when I open outlook and
click
on
contacts I see them at the top left, but when I click to
send a
new
email
and
select to: I can't find those contact groups anywhere and do
not
know
how
to
add them in the list.
Click to expand...
Click to expand...
Click to expand...
 
Dave said:
We are just not communicating on the same page here.

I don't know how else to try to get you to understand.
Contacts....
..Vendors
.....various email contacts with email addresses
..Customers
.....various email contacts with email addresses
..Misc.
.....various email contacts with email addresses
Click to expand...

Those are all folders you created yourself. They are not ones supplied by
Outlook.
All I have now is:
Contacts
...and all my contacts mixed together.
Click to expand...

File>New>Folder will allow you to create any folders you like. If you want
other Contacts folders, just create them so they contain Cointact items,
give them a name, and make them sibling folders (i.e., at the same level as
your Contacts folder) or make them subfolders if you wish. However, may
people find categories a better tool for organizing contacts than folders.

The "Contacts" view that you're using in the Navigation Pane may be
presenting your information in a fashion you don't quite follow. Try
switching to the "Folder List" view and then click on your Contacts folder.
 
Geez, I'm just not getting my question across correctly.

I can organize my inboxes and folders just fine. What I can't do is create
a new set of contacts in my address book.
 
You could if you followed the directions several of us have now posted.
We can't make it any more clear.
State what you do not understand about them.
The fact that you no longer have Contacts Folders that you once did simply
means your data was not migrated correctly or you are not viewing your
mailbox correctly. Folder List view will show all folders in your mailbox.
Use it to see if they are still there. If not, you must recreate these
folders in Outlook: File > New > Folder
Once you enable each folder as an email address book it will appear in your
Address Book view.
 
Again,
I can see the folders, folders are NOT an issue.

However, under contacts, you know when you what to send a new email, you
click on to: then you select an email address you want to send that email
to... in there I cannot divide out my contacts, I have all the contacts that
I migrated over. I need to break them out of a mixed up contacts list.
I have not seen any previous postings that would tell how this can be done!

--
Dave


Russ Valentine said:
You could if you followed the directions several of us have now posted.
We can't make it any more clear.
State what you do not understand about them.
The fact that you no longer have Contacts Folders that you once did simply
means your data was not migrated correctly or you are not viewing your
mailbox correctly. Folder List view will show all folders in your mailbox.
Use it to see if they are still there. If not, you must recreate these
folders in Outlook: File > New > Folder
Once you enable each folder as an email address book it will appear in your
Address Book view.
Click to expand...
 
Done, nevermind
--
Dave


Dave said:
Again,
I can see the folders, folders are NOT an issue.

However, under contacts, you know when you what to send a new email, you
click on to: then you select an email address you want to send that email
to... in there I cannot divide out my contacts, I have all the contacts that
I migrated over. I need to break them out of a mixed up contacts list.
I have not seen any previous postings that would tell how this can be done!

--
Dave


Russ Valentine said:
You could if you followed the directions several of us have now posted.
We can't make it any more clear.
State what you do not understand about them.
The fact that you no longer have Contacts Folders that you once did simply
means your data was not migrated correctly or you are not viewing your
mailbox correctly. Folder List view will show all folders in your mailbox.
Use it to see if they are still there. If not, you must recreate these
folders in Outlook: File > New > Folder
Once you enable each folder as an email address book it will appear in your
Address Book view.
--
Russ Valentine
[MVP-Outlook]
Dave said:
Geez, I'm just not getting my question across correctly.

I can organize my inboxes and folders just fine. What I can't do is
create
a new set of contacts in my address book.


--
Dave


:


We are just not communicating on the same page here.

I don't know how else to try to get you to understand.
Contacts....
..Vendors
.....various email contacts with email addresses
..Customers
.....various email contacts with email addresses
..Misc.
.....various email contacts with email addresses

Those are all folders you created yourself. They are not ones supplied
by
Outlook.

All I have now is:
Contacts
...and all my contacts mixed together.

File>New>Folder will allow you to create any folders you like. If you
want
other Contacts folders, just create them so they contain Cointact items,
give them a name, and make them sibling folders (i.e., at the same level
as
your Contacts folder) or make them subfolders if you wish. However, may
people find categories a better tool for organizing contacts than
folders.

The "Contacts" view that you're using in the Navigation Pane may be
presenting your information in a fashion you don't quite follow. Try
switching to the "Folder List" view and then click on your Contacts
folder.
Click to expand...
Click to expand...
Click to expand...
 
Dave said:
I can organize my inboxes and folders just fine. What I can't do is
create a new set of contacts in my address book.
Click to expand...

You don't create contacts in the Address Book. Once you are done creating
the Contacts folders you want, right-click each folder, choose Properties,
select the Outlook Address Book tab, and check the option labeled "Show this
folder as an e-mail Address Book". They'll then appear in in the address
book under the "Show names from the" drop-down.
 
If you Right+Click on the contact folder (in outlook) and click Properties.
Select the Outlook address tab, place a check in the 'Show this folder as an
e-mail address book' select OK
 
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