Microsoft Office Outlook has stopped working

  • Thread starter Thread starter mkalavitz
  • Start date Start date
M

mkalavitz

Hello,

I just purchased a new computer with Windows 7 Premium Home (64) installed.
I am working on moving my data, etc. over from the XP computer to my new
computer.

I have installed Office 2003 on the new computer and all programs operate
fine with exception to Outlook 2003.

When I first started up Outlook 2003, it wanted to go through email setup,
etc. I cancelled out of the setup because I was going to restore my .pst
files from a backup that I made. I can not run my Outlook backup software
(Outback6) to restore the files because it needs Outlook 2003 configured
first.

So, I tried to start up Outlook 2003 again in order to set it up only to
find out now that I am getting the message "Microsoft Office Outlook has
stopped working". I figured there was a corrupt file or something since I
cancelled the setup the first time. Every time I get this message, it closes
the application. I have tried to startup in Safe Mode, Office Detect and
Repair, Remove and Reinstall, etc....I still get the same message every time
I try to start up Outlook 2003.

Is there a patch that I am needing? How can I repair this? It is important
that I get this functioning ASAP as I am sure that my emails are piling up.

Thank you very much for any input.

Regards,
Mike
 
Creat a new Mail Profile via Control Panel
(In Vista 64 bit, classic View 32bt control panel - cannot answer for Win7)

PS assuming other PC is functioning its only neccessary to copy the data
files (pst) to eg Documents folder on new PC
to reconnect your data - no backup software required
 
The mail applet is available directly in Control Panel in the User Accounts
and Family Safety section.
There is no separate 32-bit section anymore.
 
Very very frusterated here!

I have spent hours and hours on this...I have tried to create new user
profiles so tht it would run me through a new Outlook configuration...I did
this...I add an email account and then get the same message "Microsoft Office
Outlook has stopped working"....I am not sure how to create a new mail
profile...I assume that by creating a new user profile, this has caused me to
create a new mail profile for this new user....NO LUCK!Arrrrrrrr...

I down loaded all of the updates for Windows 7 and installed them...no
luck...I am now download all of the updates for Office 2003 to see if they
help...

From all of the research that I have done, I appear not to be the only one
having this problem or a similar one. Is this a bug with Outlook 2003? Or a
bug with the new Windows 7 platform? Also, this computer came installed with
a 64 Bit OS....Is Office 2003 OK on a 64 bit system? Everything else in
Office 2003 appears to run fine...just Outlook that I am having problems
with.....

Any more ideas or patches, etc?? I am sure I have emails stacking up in my
Inbox....Arrrrrr.....

Thanks for any advice/help!

Mike
 
Thank you for responding and trying to help out!

I wanted to let everyone know that it appears that I have Outlook 2003
working now...I downloaded the updates SP3, etc. for Office 2003 and
installed them. I also installed all updates for Windows 7...It appears if
everything is working great now...Whew...Thanks again for the help! Back to
work....

Mike
 
Good to hear and you're welcome! :-)



mkalavitz said:
Thank you for responding and trying to help out!

I wanted to let everyone know that it appears that I have Outlook 2003
working now...I downloaded the updates SP3, etc. for Office 2003 and
installed them. I also installed all updates for Windows 7...It appears
if
everything is working great now...Whew...Thanks again for the help! Back
to
work....

Mike
Click to expand...
 
Hi',

Check your pst file and make sure it isn't broken or too big.You can
try a tool called Advanced Outlook Repair. You can download a free
demo version at http://www.datanumen.com/aor/aor.exe . I think it is a
useful repair tool for you. It is easy to recover your PST file by
using its wizard. It is a powerful tool to recover messages, folders
and other objects from corrupt or damaged Microsoft Outlook PST
files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/
 
I found that it was an add in causing the problem.

After installing Office XP on windows 7 professional, we would get the error
message "Microsoft Outlook has stopped working" and outlook would close.

To sort this out I changed the compatibility of outlook to run as Windows XP
service pack 2. You then open outlook and it closes with the same error.
But when you open it a 2nd time, you get a message explaining that an add-in
is causing the problem. After disabling it, outlook will work fine.

If your problem is not quite the same and you can open outlook. I would
suggest you go to tools, options, other, advanced options, add-in manager and
disable all add-ins. (This is in Office XP, may be different for other
versions).
 
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