Microsoft Office behaves badly after domain change.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

We needed to change the domain that our users log in to. To do this we logged
into the new domain as each user on their respective computers, logged out,
logged in as the local administrator, removed the folder username.newDomain
from documents and settings, added the domain user permission to the old
username folder, renamed it to username.newDomain, and viola they had their
original desktop etc.

The only problem we encountered with this technique is that when we run
Office apps, a few odd things happen unless we make the domain user a member
of the local administrators group.

The odd things are;

Outlook will not start at all.
Word and Excel ask for the username and initials every time they start.
Firefox web browser will not display any web pages.

My initial thought is that it has something to do with the user.dat file
stored in the profile, but I do not know how to fix it.

For the moment we have everyone logging in as local admin, but we would like
to change this back.

Any ideas?

Paul
 
The manner in which you restored the users desktop is flawed. When
copy/pasting like that you will defintly run into errors unless you reboot.
You should have rebooted the system and made a backup of the profile. Then
let the users logon and reboot again. Then restore the profile data. The
problems with office are likely caused by a problem in the APPLICATION DATA
folder that Microsoft stores for each use. The data there is probably
corrupt. I would recommend that you just wipe the profiles clean and reboot.
Then allow the users to logon. A new profile will be created and this shoud
fix your problem. However the desktop settings will be lost. but that's not a
big deal. Users will always re-configure their desktops.

You also may want to consider storing the users profile on a server I.E
\\Servername\Share\Username\Profile. That would prevent the users desktop
from being deleted in the event of a failure like this, or if you had to
reformatt the hard drive.

My 2 Cents...
 
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