Here is the exchange so far. Read from bottom up. I have received no reply
(at least not yet) to my second email.
-------------------------------
Thank you for your reply. May I infer that you do not offer technical
support? I mentioned in my first email that I was also attempting to
download and use Office 2007, but I could not get my Windows XP to accept
Service Pack 2. Do you have any advice in this regard?
----- Original Message -----
From: Microsoft Online Customer Service
To: Ron Roizen
Sent: Sunday, September 30, 2007 1:33 PM
Subject: RE: SRX1045774625ID - Microsoft Office 2003
Hello Ron,
Thank you for contacting Microsoft Online Customer Service.
I understand that you would like to explore the possibilities of downloading
Microsoft Office 2003 for your computer.
According to the information available online, Microsoft Office 2003 may not
be available for download. In this case, I suggest that you contact the
Microsoft Product Information Team at (800) 426-9400 to get further
assistance regarding this question. They are available Monday through Friday,
6:00 A.M. - 6:00 P.M. Pacific Time. This team will be in a better position to
assist you.
Ron, I hope the above information is helpful.
Thank you for using Microsoft product and services.
Anand
Microsoft Online Customer Service Representative
If you have any feedback about your Online Customer Service experience,
please send them to my manager, Seetha Lakshmi at
http://go.microsoft.com/?linkid=6998852 Please do not forget to indicate the
name of my manager in the subject field.
--------------------------------------------------------------------------------
--- Original Message ---
From : "Ron Roizen"
Sent : Sunday, September 30, 2007 12:46:03 PM UTC
To : "(e-mail address removed)"
Subject : Microsoft Office 2003
I need to download Microsoft Office for Student and Home 2003. I wanted to
download the 2007 release but my version of Windows XP does not seem to
support Service Pack 2, and SP2 is required for the 2007 version of Office to
run.
But I cannot seem to find a Microsoft web site where I can download the 2003
version of Office Student and Home.
Might you be able to help?
Thanks.
Ron Roizen
Wallace, Idaho