Microsoft Mail - Server will not respond

[Guest]

I can no longer send or receive emails through Microsoft Mail. My internet
still works and I can access email through my provider (comcast) web site.
The issue is that I get a "Your POP3 server has not responded in 60
seconds...". The error message is " Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number:
0x800CCC19". I have spent an hour on the phone with my internet provider and
they find no problems. I would love to just delete Microsoft Mail and reload
it hoping that would fix the problem. I can't figure out how to do this.
Any suggestions on what this problem could be?

 

[Gary VanderMolen]

This problem may be caused by your antivirus program.
Windows Mail is incompatible with most McAfee and Norton
antivirus programs. If you are using either of those two, it is
best to uninstall it and replace it with a more compatible
antivirus, such as the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

I can no longer send or receive emails through Microsoft Mail. My internet
still works and I can access email through my provider (comcast) web site.
The issue is that I get a "Your POP3 server has not responded in 60
seconds...". The error message is " Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number:
0x800CCC19". I have spent an hour on the phone with my internet provider
and
they find no problems. I would love to just delete Microsoft Mail and
reload
it hoping that would fix the problem. I can't figure out how to do this.
Any suggestions on what this problem could be?

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.