Microsoft Knowledge Base

  • Thread starter Thread starter Gerry Cornell
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G

Gerry Cornell

Am I missing something? I cannot see Windows Mail ( or Vista
Mail ) as a Product to enable one to search for relevant Articles!


--
Gerry
~~~~
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Is that because there are no problems with Windows Mail?

Searching for Windows Mail under Vista returns a few articles.
One of the articles states:
Note Windows Mail is a component of Windows Vista.
--
Ronald Sommer

: Am I missing something? I cannot see Windows Mail ( or Vista
: Mail ) as a Product to enable one to search for relevant Articles!
:
:
: --
: Gerry
: ~~~~
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
:
 
Problems? Where?

Outlook Express was a component of earlier versions of Windows but
it was still treated as a separate product for purposes of the
Knowledge Base!

--


Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Julian

Yes but that's not the point of my post.

--

Gerry
~~~~
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Richard

Windows Mail does not appear as a separate Product in the Knowledge
Base listing! This is contrary to precedent i.e. Outlook Express was
listed! Why is this? An oversight on a deliberate downgrading of
Window Mail by Microsoft?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
I don't know. And frankly, it doesn't make a difference. The knowledgebase
is fully searchable by category (yes, Windows Mail is a searchable
category). It will turn up everything that has to do with WM.

I don't really see any reason for concern.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
The search engine on the main knowledgebase web page of course. It is tuned
specifically for the KB.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
Maybe if you know precisely what you are looking for. My experience has been
that if I want all of the KB articles for say Windows Mail, they are
presented consecutively using the KB search. In Google they are interspersed
with many other web pages. Maybe it is just me, but that is my
experience/preference.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
I find the search bar at the top of IE7 very useful.

Click the drop down arrow, and select "Find More Providers".

I added Microsoft.com and few others. When you want
to search from the ones you added, just pick from the drop down.

Even better, you can make your own, like for the Knowledge Base
articles. Follow the instructions where it says "Create Your Own".
It's a neat feature.


-Michael

* Richard Urban:
 
Actually, taking a closer look at what's in my search drop down,
I see "Microsoft Support Search" appears in the drop down and
below it its says "add search provider". I had already made a custom
one and called it "Knowledge Base", and it's there.
Is "Microsoft Support Search" already listed there by default?

-Michael

* MICHAEL:
 
Richard

Using Google to search the web and using this example as a pointer you
can sort out more easily the wheat from the chaff:
defragment+xp Site: microsoft.com

I am not an expert in using this method but it can get better results
quicker than using the KB Advance Search Engine as if used correctly it
tends to throw up the answer you want to near the top of the list.

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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