Microsoft Knowledge Base Article - 812793

  • Thread starter Thread starter jeffie
  • Start date Start date
jeffie said:
anyone know how i can get this fix without having to call?

No, please follow the resolution steps listed in the Q article
http://support.microsoft.com/?kbid=812793

As an additional comment - to answer the next often asked question of "Why
do
you need to contact Microsoft for this fix"

You need to contact us for the fix as it (like a number of others) is a very
specific fix and we need to track who is using it so we can if needs be
notify you of updated versions of the fix.
We also need to ensure that only those with this specific problem apply the
fix.
This is all done to ensure you get the most stable and reliable environment
when using certain fixes (particularly one related to kernel changes).

To obtain the patch follow the instructions given in the link you provide.


--
Regards,

Mike
--
Mike Brannigan [Microsoft]

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