Microsoft Knowledge Base Article - 311755, didn't work....what now?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Heres what I did

Hard Disk Formatted With NTFS
If the hard disk is formatted with the NTFS file system, use any of the following methods.
Method 1
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

When you receive the error message, press SHIFT+F10 to start a command session.
Type regedit.exe, and then press ENTER.
Click HKEY_LOCAL_MACHINE.
On the File menu, click Load Hive, and then load %Windir%\System32\Config\System.sav.
When you are prompted to specify a name, type Test.
Locate and click the following key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Delete the UPPERFILTERS and LOWERFILTERS registry keys.
Repeat steps 6 and 7 for the other ControlSet# keys under the Test hive.
Click File, and then click Exit to quit Registry Editor.


That second to last step about repeat, I am not sure if I am doing that correctly, perhaps someone could explain that one in laymans terms. What I did was go to all the numbers under class, looked for filter entries and deleted them. What occurs after that is it reboots the same error message comes up but I have no functionality of my mouse or keyboard. If I run the setup again my funcionality returns. Any suggestions would be greatly appreciated.

EMail me at (e-mail address removed)
 
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