microsoft isnt working

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

microsoft keeps telling me its stoped working and its not finding solutions
why i carnt access the control pannel, save my work or anything involving
microsoft. i have found a couple of cookies on my computer. could this be the
problem and how can i solve this obviously without accessing the control
panel. please help.
my software is microsoft vista home premium.
 
blue06,

Ouch. That doesn't sound good.

OK, lets try checking a Vista report for specific errors and corrective
measures to take: Click on Start (icon) and select All Programs. Then,
select Maintenance > Problem Reports and Solutions. When that report opens,
select from among the Tasks on the left margin and elsewhere. Here you may
see specific information about what caused your problem. If you get some
insight from the report, take the corrective action suggested in the report.
Just something to try, since Vista logs errors and hopefully it will in this
case and hopefully your system will work to produce the report. Post back if
you need further asistance and tell us what the report says.
 
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