JEM said:
I downloaded updates from Microsoft for hp 5500 series dot4 other hardware
on
3-4-08. Since then, everytime I turn on the pc, the updates reinstall.
Very
annoying. Can't go to Control panel and remove, not listed, even in
updates.
But printer is working once update reinstalls. Any solutions?
Never install drivers from Windows Update. You need to get those drivers
directly from HP and the other hardware mftrs.. Do a System Restore to
before you did this.
Start>Programs>Accessories>System Tools>System Restore
"Restore my computer to an earlier time"
General drivers information:
The First Law of Driver Updates is "if it ain't broke, don't fix it".
Normally if everything is working you want to leave things as they are. The
exception is that heavy-duty gamers will usually want to update their video
and sound drivers to squeeze every last bit of performance out of the
hardware to get the fastest frame rates. If you're not one of those people,
you don't need to update your drivers if there are no problems you are
trying to solve.
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows
If you have installed drivers from Windows Update, you can roll them back:
How to Roll Back a Device Driver in Windows XP -
http://tinyurl.com/86yb6
Malke
