MICROSOFT - HELP US!!!!!

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

Is there anyone at Microsoft who can help fix the conflict
between XP and Norton's Internet Security?!

This is not shaping up to be very impressive customer
service.
 
Right-click on your IE desktop icon and select:
Properties > Advanced and scroll down to the
Security heading. Uncheck the box next to
"Check for publisher's certificate revocation"
and click "apply" and reboot.

It appears that all the NAV files are signed with a certificate
that expired 1/7/2004. Every time it tries to use a file, it's going
out to VeriSign to see if it's really expired and if there's a new
certificate available. Hopefully Symantec to correct this issue soon.

Do you have the latest updates for Norton installed?

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------


| Is there anyone at Microsoft who can help fix the conflict
| between XP and Norton's Internet Security?!
|
| This is not shaping up to be very impressive customer
| service.
 
Bill, just for your info, this is not Microsoft or customer service. This
forum is comprised of volunteers who give their time to help when they can.
And you did get the help in Carey's post.
 
Just for curiosity, since Norton caused this, did you contact Norton
first?

In any event Carey gave the link for Norton's fix for Norton's
problem.
 
Hi Carey,

I have same problem and tried your recommendation with IE
setting, it doesn't work as I don't have any Norton's
software installed.

I installed ZoneLab Security's zonealarm. I can see from
the log that whenever I launch an application it will try
to connect to Internet with specific IP to my corporate
network's public IP with certain port.

The process that request this is Generic Host Process for
Win32 Services 5.1.2600.0 svchost.exe

Since I use this computer at home, it really slows down
and causes delays in certain applications launch like
windows explorer (anything to do with viewing folders,
IE, Winzip, system mechanic, etc. just to name a few. I
have to wait for current loading application to
completely launched then only I can do other tasks.

FYI, I have McAfee Antivirus software and I have no
performance issues at all when I use it at work.

Any idea?
Thanks.

Wallace
 
Have you looked into setting up a roaming profile?

HOW TO: Switch Between a Local and Roaming User Profile on a Mobile Windows XP-Based Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;312138&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------


| Hi Carey,
|
| I have same problem and tried your recommendation with IE
| setting, it doesn't work as I don't have any Norton's
| software installed.
|
| I installed ZoneLab Security's zonealarm. I can see from
| the log that whenever I launch an application it will try
| to connect to Internet with specific IP to my corporate
| network's public IP with certain port.
|
| The process that request this is Generic Host Process for
| Win32 Services 5.1.2600.0 svchost.exe
|
| Since I use this computer at home, it really slows down
| and causes delays in certain applications launch like
| windows explorer (anything to do with viewing folders,
| IE, Winzip, system mechanic, etc. just to name a few. I
| have to wait for current loading application to
| completely launched then only I can do other tasks.
|
| FYI, I have McAfee Antivirus software and I have no
| performance issues at all when I use it at work.
|
| Any idea?
| Thanks.
|
| Wallace
 
Hello Cary:

Thanks for the advice. Unfortunately, no luck there
although I did try it. My Internet Explorer was never
the problem, the problem is a conflict between Windows XP
and Nortons Internet security. (Yes, I'm still waiting
for someone at Symantic to get in touch - respond- and
still nothing from the lads in Redmond either. Since I
am obviously not alone in this and am hearing similar
things from many people I hope the someone has found a
fix for all of us.

If anyone has a good fix please feel free to email it
over...

Bill
 
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