Microsoft Fingerprint reader no longer works

  • Thread starter Thread starter Rich T
  • Start date Start date
R

Rich T

My Microsoft Fingerprint reader has recently stopped working. I have tried
reinstalling drivers and software. The reader is illuminated, and shows as
connected and working properly in device manager, but when I touch it
nothing happens. Can anybody suggest what to try?
 
My Microsoft Fingerprint reader has recently stopped working. I have tried
reinstalling drivers and software. The reader is illuminated, and shows as
connected and working properly in device manager, but when I touch it
nothing happens. Can anybody suggest what to try?
Click to expand...

That's really strange, so has mine. I get the tone and the animation
showing the litle green connect arrow as normal, but nothing actually
happens - no logon etc.
 
That's really strange, so has mine. I get the tone and the animation
showing the litle green connect arrow as normal, but nothing actually
happens - no logon etc.

Seems that a lot of people are suddenly having this problem.

As usual, no hint of a response from Microsoft...
 
I've had a problem with my MS Fingerprint reader, too and am wondering if
anyone else has had this problem. Something in the software or driver
causes Windows Explorer and on occasion, IE7 to crash and restart. I can
attribute this to the reader because when I first ran into these problems, I
decided to uninstall the reader software and the problems went away totally.
When I reinstalled it, the problems returned. I uninstalled again, and no
more problems. Now I'm running without the reader.

Has anyone else had these problems?

Art Nadelman
 
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