B
Brian Fleming
Hello,
The problem that I am having is with the Microsoft Fax Service in
windows 2003. I know this is a windows 2000 newsgroup, but Ill give
it a shot anyway seeing how there doesn't seem to be a 2003 newsgroup.
Any way, here is my basic config.
Windows 2003 server Standard edition
3 US robotics fax modems
Microsoft Fax service installed.
On a domain
My goal is the get a server configured that will have the following
features:
1. The server will have a shared printer (or printers) that is
actually the ms fax printer to allow network users to send print jobs
to the server, and the server will fax them.
2. The Phone system that our company uses requires users (or devices)
to dial 9 before making an outgoing phone call. The server must
automatically dial 9 without the knowledge of the user. (The user
doesn't need to enter 9 as a prefix of their destination fax number.
3. The Phone system that our company uses requires users to enter a 5
digit code after dialing a long distance phone number. The server
must automatically enter the 5 digit code after the long distance
phone number has been dialed, if in fact the call is long distance.
The server must be able to distinguish users with access to send long
distance faxes from users that cannot send long distance faxes.
What I have achieved so far.
Via registry settings on the server, I have devised a way to make a
specific modem tack on a prefix and/or a postfix to the number that is
to be dialed. Optionally, I could create a custom calling card
registry setting that would provide the "long distance code"
functionality, and would not take effect unless the call is going to
be long distance.
I have successfully set up the shared faxPrinter, and am able to fax
to local fax machines, from workstations.
My problem, is that we have one group of users that are authorized to
send long distance faxes, and another group of users that are not
allowed to. I Read in the help/online documentation that it is
possible to route outgoing faxes (via Microsoft Fax Service Manager)
to specific modems based on users or group. Or at least it suggests
it. Here is a quote from the help document provided with Microsoft
Fax Service Manager.
"Creating rules
You can create rules in accordance with any of the parameters
provided. Examples include:
By telephone code and number. For example, you can create a group
for local destinations and another for domestic long distance
destinations, or a group for a specific foreign destination.
By location. For example, you can create groups for a floor,
building, or site.
By departments. For example, you can provide the marketing
department with access to more or faster devices than the
administration department.
By line transfer speed. "
A possibility is that I could configure the routing rules so that
incoming faxes from the long distance group, get routed to one of the
3 modems that I have installed in the machine. The modem can be
tweaked to tack on a 9 before the destination number and a long
distance code on the end of the long distance number. For users that
do not have permission to send long distance faxes, their fax job
could be routed to a modem that simply tacks on a 9 (outside line),
and does not tack on a long distance code.
Well, I know that that is a handful, but any help would be greatly
appreciated.
Thanks In advance
-Brian
The problem that I am having is with the Microsoft Fax Service in
windows 2003. I know this is a windows 2000 newsgroup, but Ill give
it a shot anyway seeing how there doesn't seem to be a 2003 newsgroup.
Any way, here is my basic config.
Windows 2003 server Standard edition
3 US robotics fax modems
Microsoft Fax service installed.
On a domain
My goal is the get a server configured that will have the following
features:
1. The server will have a shared printer (or printers) that is
actually the ms fax printer to allow network users to send print jobs
to the server, and the server will fax them.
2. The Phone system that our company uses requires users (or devices)
to dial 9 before making an outgoing phone call. The server must
automatically dial 9 without the knowledge of the user. (The user
doesn't need to enter 9 as a prefix of their destination fax number.
3. The Phone system that our company uses requires users to enter a 5
digit code after dialing a long distance phone number. The server
must automatically enter the 5 digit code after the long distance
phone number has been dialed, if in fact the call is long distance.
The server must be able to distinguish users with access to send long
distance faxes from users that cannot send long distance faxes.
What I have achieved so far.
Via registry settings on the server, I have devised a way to make a
specific modem tack on a prefix and/or a postfix to the number that is
to be dialed. Optionally, I could create a custom calling card
registry setting that would provide the "long distance code"
functionality, and would not take effect unless the call is going to
be long distance.
I have successfully set up the shared faxPrinter, and am able to fax
to local fax machines, from workstations.
My problem, is that we have one group of users that are authorized to
send long distance faxes, and another group of users that are not
allowed to. I Read in the help/online documentation that it is
possible to route outgoing faxes (via Microsoft Fax Service Manager)
to specific modems based on users or group. Or at least it suggests
it. Here is a quote from the help document provided with Microsoft
Fax Service Manager.
"Creating rules
You can create rules in accordance with any of the parameters
provided. Examples include:
By telephone code and number. For example, you can create a group
for local destinations and another for domestic long distance
destinations, or a group for a specific foreign destination.
By location. For example, you can create groups for a floor,
building, or site.
By departments. For example, you can provide the marketing
department with access to more or faster devices than the
administration department.
By line transfer speed. "
A possibility is that I could configure the routing rules so that
incoming faxes from the long distance group, get routed to one of the
3 modems that I have installed in the machine. The modem can be
tweaked to tack on a 9 before the destination number and a long
distance code on the end of the long distance number. For users that
do not have permission to send long distance faxes, their fax job
could be routed to a modem that simply tacks on a 9 (outside line),
and does not tack on a long distance code.
Well, I know that that is a handful, but any help would be greatly
appreciated.
Thanks In advance
-Brian