Microsoft DVD/CD-ROM drive

  • Thread starter Thread starter eXistenZ
  • Start date Start date
E

eXistenZ

Microsoft Windows 2000 Professional
Version: 5.00.2195 Service Pack 4
Internet Explorer: v 6.0.2800.1106
Outlook Express: v 6.00.2800.1106
Single PC with 2 users.
---------------------------------------------------------
In Device Manager
Microsoft DVD/CD-ROM drives
"This device is not working properly because Windows
cannot load the drivers required for this device. (Code 31)"

Can I download anything to resolve this?
I don't have access to my DVD/CD-ROM drive

Any help or advice appreciated.
eXistenZ
 
Hello eXistenZ,

Go to the vendor webpage, find the drivers for it and install them.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm
 
Re:
"Go to the vendor webpage, find the drivers for it and install them."
The vendor is Microsoft - I've googled without success.
Any other suggestions all?

| Hello eXistenZ,
|
| Go to the vendor webpage, find the drivers for it and install them.
|
| Best regards
|
| Meinolf Weber
| Disclaimer: This posting is provided "AS IS" with no warranties, and
confers
| no rights.
| ** Please do NOT email, only reply to Newsgroups
| ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm
|
| > Microsoft Windows 2000 Professional
| > Version: 5.00.2195 Service Pack 4
| > Internet Explorer: v 6.0.2800.1106
| > Outlook Express: v 6.00.2800.1106
| > Single PC with 2 users.
| > ---------------------------------------------------------
| > In Device Manager
| > Microsoft DVD/CD-ROM drives
| > "This device is not working properly because Windows
| > cannot load the drivers required for this device. (Code 31)"
| > Can I download anything to resolve this?
| > I don't have access to my DVD/CD-ROM drive
| > Any help or advice appreciated.
| > eXistenZ
|
|
 
Hello eXistenZ,

I think MS is not the vendor of the drive, check the drive itself for the
vendor. Because it can not read the info from it, there will be only a disk
drive presented and that's the reason for the MS description. So open the
machine and have a look.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
 
eXistenZ said:
Microsoft Windows 2000 Professional
Version: 5.00.2195 Service Pack 4
Internet Explorer: v 6.0.2800.1106
Outlook Express: v 6.00.2800.1106
Single PC with 2 users.
---------------------------------------------------------
In Device Manager
Microsoft DVD/CD-ROM drives
"This device is not working properly because Windows
cannot load the drivers required for this device. (Code 31)"

Can I download anything to resolve this?
I don't have access to my DVD/CD-ROM drive

Any help or advice appreciated.
eXistenZ
Click to expand...

Use Device Manager to remove the drive. Restart and let Windows discover the
New Hardware and install a driver for it. DVD/CD ROM drives do not reqire a
driver from the manufacturer.

Windows should install the following driver set:
cdrom.sys
redbook.sys
storprop.dll
 
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