Vanguard said:
Well, did you report it via their feedback web form? It's probably been
reported already but there's the chance it hasn't.
--
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Post your replies to the newsgroup. Share with others.
For e-mail: Remove "NIXTHIS" and append "#VS811" to Subject.
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Issue: 'Save picture as...' option in Internet Explorer not working
correctly -
In Internet Explorer when try to use 'Save picture as...' to save a *.jpg
picture to My Pictures folder -
The 'File name' box is "Untitled" and the only option in the 'Save as type'
box is "Bitmap (*.bmp)"
The correct result should be for the proper file name to be shown and the
type should be JPEG (*.jpg)
Two Microsoft Knowledge Base articles concerning this issue:
Article 1 -
Internet Explorer Does Not Save Graphics Files in the Proper Format
http://support.microsoft.com/default.aspx?scid=kb;en-us;260650
Article 1 may not resolve the issue
Article 2 -
Right-Clicking, Selecting 'Save Picture As' Does Not Save Image with Correct
Extension
http://support.microsoft.com/kb/250747
Article 2 workaround may work but it is just a workaround. not a resolution
If Article 1 does not resolve the issue then the Temporary Internet Files
folder usually located at
C:\Documents and Settings\(Username)\Local Settings\Temporary Internet Files
may be corrupt.
How to delete and then rebuild that damaged Temporary Internet Files
folder -
1. START > RUN > cmd (Press Enter or click OK)
- Command Prompt window opens -
Type the following command and press Enter:
set
Make note of the following information from list that is displayed:
USERNAME=
USERPROFILE=
Type the following command and press Enter:
exit
- Command Prompt window closes -
2. Open Windows Explorer (right click on My Computer - click on Explore) -
Go to Tools | Folder Options | View tab | Advanced settings window -
Make sure this is set to 'Show hidden files and folders'
If checked, uncheck:
'Hide extensions for known file types'
'Hide protected operating system files (Recommended)'
(click Yes that you really want to do this when you get the warning)
If XP Pro with 'Use simple file sharing (Recommended)' unchecked -
Check 'Use simple file sharing (Recommended)'
Click "Apply" and then "OK" at the bottom of Folder Options -
On the left hand side of Windows Explorer, click the + sign next to the
C: drive -
Navigate to C:\Documents and Settings\USERPROFILE folder - right click on
that folder and
then click on Properties | Sharing tab and uncheck "Make this folder
private"
Cick Apply and OK
Close Windows Explorer
2. Boot to Safe Mode
(restart computer and start tapping on the F8 key as it boots up)
That should bring you to the Advanced Options menu where you can
select Safe Mode with the UP ARROW key and press Enter and then
press Enter again for XP Home or Pro (as case may be)
Log in as the Built In Administrator account -
3. START > SEARCH > All Files and Folders -
- Search Results opens -
Go to View and make sure it is set to 'Details'
Go to Tools | Folder Options | View tab | Advanced settings window -
Make sure this is set to 'Show hidden files and folders'
If checked, uncheck:
'Hide extensions for known file types'
'Hide protected operating system files (Recommended)'
(click Yes that you really want to do this when you get the warning)
If XP Pro with 'Use simple file sharing (Recommended)' unchecked -
Check 'Use simple file sharing (Recommended)'
Click "Apply" and then "OK" at the bottom of Folder Options
In the 'All or part of the filename' window type:
Temporary Internet Files
Make sure that the 'Look in' window is set to Local Disk (C
(Assuming Windows XP is installed in the C
Under 'More advanced options'
Make sure that the first 3 boxes are checked and that the bottom 2 boxes
are unchecked -
Click on 'Search'
When the search is complete, find the Temporary Internet Files for
USERPROFILE and delete it
If any warnings, confirm that you want to delete it -
If any errors that indicate some problem with deleting the folder, click
OK to the error -
Close Search Results and then open it again and search on Temporary
Internet Files again -
Confirm that the T.I.F. folder for USERPROFILE is gone -
Close Search Results
4. Restart computer to Normal Mode and log in as USERNAME
5. Open Internet Explorer and for testing purposes, go to
http://www.jpeg.org/
Right click on one of the pictures and click on 'Save picture as...'
Verify that proper file name is shown and the type is JPEG (*.jpg)
No need to actually save the picture if not wanted -
6. Open Windows Explorer
Then go to the Properties | Sharing tab of USERPROFILE folder under
C:\Documents and Settings and check
"Make this folder private"
Cick Apply and OK
Set Windows Explorer | Tools | Folder Options | View tab | Advanced
settings window -
back to any desired settings (May want to do so for the Built in
Administrator account also)
Click Apply and OK at the bottom
