Microsoft Clearinghouse

  • Thread starter Thread starter Lee Eskriett via WinServerKB.com
  • Start date Start date
L

Lee Eskriett via WinServerKB.com

I have some TS cals that have been allocated to machines that are never
going to use our system again but cannot get the licenses to release. Even
two expired licenses are not "available" anymore. I have been told I need
to telephone Microsoft Clearinghouse to get these released. Has anyone
actually ever done this and if so, what information do they need?

Thanks in advance,

Lee.
 
I've never needed to phone them myself, but I believe that you need
to give the same information that you provided when you activated the
licensing server and installed the TS CALs (licensing purchase
agreement or authorization number, license key packages).

See the last part of this article for more info:

823313 - Windows Server 2003 Terminal Server licensing issues and
requirements for deployment
http://support.microsoft.com/?kbid=823313
 
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