microsoft are you able to help

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hi i use bt broadband i downloaded ie7 but it caused problems with my desktop
help bt informs me that due to licensing and the way windows work? ie7 is not
compatable with their software, i would like to have ie7 is there anyway
microsoft can look into this please.
 
Hi John,

Thanks for posting.

However, I'm not sure I understood you very much. IE7 is incompatible with
which software? what is the exact symptom? Is there any error message?

Looking forward to your clarifying.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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vincent here is the message bt gave to me online. they said i would like to
inform you that bt yahoo software is not compatible with ie7 unfortunately
due to licensing issues we are unable to support some of the problems that
originate from the way windows operating system works please contact
microsoft who develop windows.
ie7 conflicts with their online desktop help it becomes disfuntional i hope
u understand what im on about now kind regards linda
 
Hi John,

I totaly understand your concern about the yahoo software. However, the
nature of this problem is a third-party software not compatible with IE7.
Please understand that we don¡¯t have environment to reproduce and
troubleshoot your issue and I think you many need to send feedback of IE7
via following link:

<http://support.microsoft.com/common/survey.aspx?scid=sw;en;1208&showpage=1&
ws=search>

Thanks for understanding.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



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