microsoft anti spyware beta

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G

Guest

I cannot complete a scan. It will go through the folders and part way through
the register keys then lock up and I have to turn off the computer. It hangs
up on HKEY_LOCAL_MMACHINE\SOFTWARE\MICROSOFT\Windows\current
version\uninstall\wintools
Also it comes up with a trouble screen that Vitural memorw is low and
windows is increasing my v. m. file that's when it locks up.
Any body have a sugestion?
 
Have you tried these operations running in safe mºde?

In safe mode, some of the protective services which these programs use to
ensure that they aren't removed, are not running, so they are easier to
remºve.

Update both Windows Defenderand your antivirus applicªtion.

Shut down the computer and turn off the power. Wait for at least 30 seconds,
and then restart the computer in Safe mode or VGA mºde.

You can clear prefetch files by going to Start menu and Run and typing
prefetch, and then click OK.


Open a Internet window and go to Internet Options, Delete Cookies and Temp
Files and included all offline content then also go to start and run and type
%temp% and clear that fºlder.

Run the Disk Cleanup tººl
To start the Disk Cleanup tool, click Start, click run, type cleanmgr.exe in
the Open box, and then click OK.

HOW TO Enable Hidden Files:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339

Empty your IE cache and your other temporary file folders, eg: c:\temp,
c:\windows\temp or C:\Documents and Settings\<name>\Local Settings\Temp (the
path to your temp folder will change depending on your name) - sometimes
programmes can be hidden in there - watch out for mysterious *.exe files or
*.dll files in those fºlders.
and c:\Documents and Settings\username\local settings\Temporary Internet
Files\Content.IE5 and delete all the files in those directories and
subdirectºries).
http://www.mvps.org/winhelp2002/delcache.htm

3) Do full deep scans with Windows Defender. Repeat scanning until a
complete scan comes through clean. Ditto with the ªntivirus.

This isn't guaranteed, but it works for a great many items that at first
appear not to be cleaned in normal mºde.

Let us know how it works ºut.

Download the following and run a thorough scan in safe mºde:

NOTE: Make certain to update every app before booting into Safe Mode since
you WILL NOT have access to the Internet from Safe Mºde.

Ad-Aware - http://www.lavasoftusa.com
http://www.bleepingcomputer.com/forums/tutorial48.html

Spybot S&D - http://www.safer-networking.org/
http://net-integration.net/index.html
http://www.bleepingcomputer.com/forums/tutorial43.html
Make certain to not to select any of the pernament protection for Spybot and
DO NOT immunize the system, as this can interfere with MSAS' Real-tme
Protectiºn.

CWShredder - http://www.intermute.com/products/cwshredder.html
SpywareBlaster - www.javacoolsoftware.com/sbdownload.html
http://www.bleepingcomputer.com/forums/tutorial49.html

Ccleaner - http://www.ccleaner.com

Also check windows updates for your OS to make sure you have the latest
security patches and service packs instªlled :
http://windowsupdate.microsoft.com/

Good luck

Engel
 
Perhaps the virtual memory size is not set to a large enough value. Have you
manually increased the size of your VM? Windows help provides good
instruction on how to accomplish this task...

To change the size of the virtual memory paging file:
1. Open Computer Management (Local).
2. In the console tree, right-click Computer Management (Local), and then
select Properties.
3. On the Advanced tab, click Performance Options, and under Virtual memory,
click Change.
4. In the Drive list, click the drive that contains the paging file you want
to change.
5. Under Paging file size for selected drive, type a new paging file size in
megabytes in the Initial Size (MB) or Maximum Size (MB) box, and then click
Set.
If you decrease the size of either the minimum or maximum page file
settings, you must restart your computer to see the effects of those changes.
Increases generally do not require a restart.

Notes:
- To open Computer Management, click Start, and then click Control Panel.
Double-click Administrative Tools, and then double-click Computer Management.
- You must be recognized as an administrator or a member of the
Administrators group on your computer and on the computer you are managing to
perform this task.
- You can view or change system properties on a remote computer or a local
computer. To access a remote computer, right-click Computer Management
(Local), click Connect to another computer, and then select the computer you
want to connect to in the list.
- For best performance, set the initial size to not less than the
recommended size under Total paging file size for all drives. The recommended
size is equivalent to 1.5 times the amount of RAM on your system.
- Usually, you should leave the paging file at its recommended size,
although you might increase its size if you routinely use programs that
require a lot of memory.
- To delete a paging file, set both initial size and maximum size to zero.
 
peruser said:
Perhaps the virtual memory size is not set to a large enough value. Have you
manually increased the size of your VM? Windows help provides good
instruction on how to accomplish this task...

To change the size of the virtual memory paging file:
1. Open Computer Management (Local).
2. In the console tree, right-click Computer Management (Local), and then
select Properties.
3. On the Advanced tab, click Performance Options, and under Virtual memory,
click Change.
4. In the Drive list, click the drive that contains the paging file you want
to change.
5. Under Paging file size for selected drive, type a new paging file size in
megabytes in the Initial Size (MB) or Maximum Size (MB) box, and then click
Set.
If you decrease the size of either the minimum or maximum page file
settings, you must restart your computer to see the effects of those changes.
Increases generally do not require a restart.

Notes:
- To open Computer Management, click Start, and then click Control Panel.
Double-click Administrative Tools, and then double-click Computer Management.
- You must be recognized as an administrator or a member of the
Administrators group on your computer and on the computer you are managing to
perform this task.
- You can view or change system properties on a remote computer or a local
computer. To access a remote computer, right-click Computer Management
(Local), click Connect to another computer, and then select the computer you
want to connect to in the list.
- For best performance, set the initial size to not less than the
recommended size under Total paging file size for all drives. The recommended
size is equivalent to 1.5 times the amount of RAM on your system.
- Usually, you should leave the paging file at its recommended size,
although you might increase its size if you routinely use programs that
require a lot of memory.
- To delete a paging file, set both initial size and maximum size to zero.
Click to expand...
 
I have exactly the same problem, have any of the above solutions proved
successful?
cheers
GB
 
I would not recommend messing with the VM size. I believe what those
experiencing this problem are seeing is a bug in the beta1 program--a memory
leak under certain circumstances--accidentally exploited by Wintools.

I'd recommend cleaning with a different product--perhaps the trial download
of Ewido, for example.


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