Microsoft anti-spy are cannot detect internet

  • Thread starter Thread starter Gary Boatman
  • Start date Start date
G

Gary Boatman

Anti-spyware was running fine under a dial-up AOL
connection. I just installed Verizon DSL and the auto
updater can NOT detect an internet connection.
I uninstalled/installed anti-spyware but no change.
Has anyone a solution to this?
Thanks
 
Have you set Internet Explorer or Outlook Express to work offline? Do you
have a software or hardware firewall that controls outbound connections?
 
I had the same problem. DSL and no update.
I turned off the Firewall and then it was possible to
download.
 
What firewall was involved? If you search the help for Microsoft
Antispyware, it has some information about what needs to be allowed out
through a firewall that controls outbound traffic.

--
 
1. IE is NOT set to work offline
2. McAfee is my firewall but antispyware fails even with
the firewall disabled.
3. The netsh command did not help
4. Here is a real strange...if I have an AOL connection
going (either dial-up or under IE (dsl)) antispyware
updater will work ok....go figure!
 
That observation about AOL is probably crucial to understanding your issue,
I suspect.

I'm just back from Redmond having taken approximately 12 hours in the
journey. Will get some sleep, then think about this.

--
 
I am sorry that I misspoke about item #4.
MSAS works under an AOL dial-up connection and AOL DSL
connection (both running under the AOL browser..not IE as
I had originally stated)
 
Bill, I have some more clues. The verizon tech had me change several ie
config items during some problem solving at DSL install time that might be
contributing to my problem. I have 2 other accounts on this computer (one
admin, one not) that can successfully update....so I will proceed
to do a detailed differences analysis to see if I can make things better.
Thanks for your help.
 
Gary Boatman said:
Anti-spyware was running fine under a dial-up AOL
connection. I just installed Verizon DSL and the auto
updater can NOT detect an internet connection. I am connected, same result
I uninstalled/installed anti-spyware but no change.
Has anyone a solution to this?
Thanks
Click to expand...
 
Gary Boatman said:
Anti-spyware was running fine under a dial-up AOL
connection. I just installed Verizon DSL and the auto
updater can NOT detect an internet connection.
I uninstalled/installed anti-spyware but no change.
Has anyone a solution to this?
Thanks
Click to expand...
 
Bill, this post from ENGEL fixed my problem

Just open IE, Tools, Internet Options,
Connections, LAN Settings, and be sure that "Automatically
detect settings" is checked.
 
Thanks - that's definitely something I should have thought of.

Sorry I let this thread slip.

Are you on a corporate network that has a proxy server?

--
 
Also, FWIW, they've just announced that for

Windows ® Defender (new name for beta2)

definition updates will be coming via AutoUpdate--so your issue should
disappear.
 
No corp. network. I am, fortunately, retired from this business. My current
connection is thru Verizon DSL.....whatever that involves. Thanks for your
help.
Gary
 
Ditto (Verizon DSL)

Interesting. I need to figure out what that setting is really doing--a very
knowledgable networking MVP here was of the opinion that the setting would
only make a difference if you were on a network that did, in fact, have a
proxy server, and you weren't configured to use it.

This doesn't seem to match the facts in your situation--so there must be
more to it--thanks!

--
 
McAfee test of my firewall invokes hackerwatch.org to probe my computer. The
probe fails indicating that I am behind a NAT or Proxy. I do not have a proxy
configured. Guess that's about all I can contribute.
 
What's the device that Verizon has supplied that connects you to the
Internet? I've got a straight DSL modem, but have also supplied my own
wireless router. In some more recent installs, Verizon supplies a router,
as I understand it--which would be the reason for the NAT reference.

--
 
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