I assume you mean Microsoft Works 8. If this is correct, then post your
question in its newsgroup:
microsoft.public.works.win
That way you'll get the attention of the Works experts (and I'm not one,
having never used Works).
When you post there, make sure you give more detail than you did here -
for instance it is quite useful to people trying to help you to know
what happens when you try, what printer you've got, if you ever were
able to print templates, etc.