I am looking for some help to solve a problem with DpvSetup.exe. I am using Windows XP Pro Version 5.1 (Build 2600.xpsp_sp2_gdr.0612190316:Service Pack 2)
I have a microphone that works perfectly with Skype; however it does not seem to be recognized by Windows XP – I cannot use it with MSN Messenger. I am using Avance 97 Audio for my voice and sound software. The Device Manager shows all sound/audio to be working ok, the drivers seem ok, all say “this device is working properly”. However when I go to Control Panel\Sounds and Audio Devices\Voice and click on Test Hardware, it comes up with the message “An error occurred during Direct Play Voice Setup. Error code 0.80004005” then “cannot execute Dpvstup.exe Use Add/Remove control…”
Also I can play audio CDs (.cda files) using I-Tunes or Nero Show Time, but not with Windows Media Player – it comes up with the error message “Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.”.
I looked for an answer on the net, got the following instruction:
Sound Hardware Test: An error occurred during direct play voice setup. The error code is 0x80004005.
This error message may also be seen with the following error message: Windows Error: Windows cannot execute Dpvsetup.exe. Use Add/Remove Programs Control Panel to install. The problem most likely resides with a known WinXP bug that was probably triggered by another bug in the Game Voice program.
In Device Manager/Sound Video and Game Controllers/Avance AC’97 Audio for VIA (R) Audio Controller/Properties/General it says “This device is working properly”, and under the Driver tab it shows Driver Provider: Avance Logic, Inc. Driver Date: 2002
Driver Version: 5.10.0.3830 Digital Signer: Microsoft Windows Hardware Compatibility Publisher
When I click Driver Details I get Driver files:
C:\Windows\Soundman.exe
C:\Windows\System 32\ALSNDMGR.CPL
C:\Windows\System 32\ALSNDMGR.WAV
C:\Windows\System 32\drivers\ALCXWDM.SYS
C:\Windows\System 32\drivers\drmk.sys
C:\Windows\System 32\ drivers\ks.sys
C:\Windows\System 32\ drivers\portcls.sys
C:\Windows\System 32\ drivers\stream.sys
C:\Windows\System 32\ksproxy.ax
C:\Windows\System 32\kuser.dll
C:\Windows\System 32\wdmaud.drv
When I click the Details tab it shows:
Device Instance ID
PCI\VEN_1106&DEV_3059&SUBSYS_47304005&REV_50\3&13C0B0C5&0&8D
When I click the Resources tab, it shows:
Resource Settings
Resource Type Settings
I/O Range BC00 – BCFF
IRQ 11
Conflicting device list
No conflicts
I also looked in Program Files\Avance Sound Manager and found this folder to be empty.
Any advice/help anyone can give me would be much appreciated
Mike66
I have a microphone that works perfectly with Skype; however it does not seem to be recognized by Windows XP – I cannot use it with MSN Messenger. I am using Avance 97 Audio for my voice and sound software. The Device Manager shows all sound/audio to be working ok, the drivers seem ok, all say “this device is working properly”. However when I go to Control Panel\Sounds and Audio Devices\Voice and click on Test Hardware, it comes up with the message “An error occurred during Direct Play Voice Setup. Error code 0.80004005” then “cannot execute Dpvstup.exe Use Add/Remove control…”
Also I can play audio CDs (.cda files) using I-Tunes or Nero Show Time, but not with Windows Media Player – it comes up with the error message “Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.”.
I looked for an answer on the net, got the following instruction:
Error Message:
Sound Hardware Test: An error occurred during direct play voice setup. The error code is 0x80004005.
Translation:
This error message may also be seen with the following error message: Windows Error: Windows cannot execute Dpvsetup.exe. Use Add/Remove Programs Control Panel to install. The problem most likely resides with a known WinXP bug that was probably triggered by another bug in the Game Voice program.
Solution:
The solution involves reconfiguring some advanced sound settings and tweaking the Registry. Start by opening the Control Panel and selecting the Sounds And Audio Devices icon (in the Sounds, Speech, And Audio Devices category). Choose the Voice tab, locate the Voice Playback heading, and click the Advanced button. From the Advanced Audio Properties dialog box, choose its Performance tab and move the Hardware Acceleration slider to the right. It doesn't matter how far to the right, as long as the Hardware Acceleration slider is set to something other than None. Click OK to close the dialog boxes.
Before continuing to the next phase of the solution, you must make sure Dpvsetup.exe isn’t open and running on your PC. Press the CTRL-ALT-DELETE key combination to access the Task Manager and locate any references to Dpvsetup.exe or DirectPlay Voice. End all of them and close the Task Manager.
Now it’s time to edit the Registry. Open the Start menu, select Run, type regedit in the Open field, and click OK. In the Registry Editor, locate and highlight HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\DIRECTPLAY\VOICE\AUDIOCONFIG. The AudioConfig key should include a pair of nested folders labeled with hexadecimal numbers. Open both of them to reveal several Registry values, including three labeled as FullDuplex, HalfDuplex, and MicDetected.
Right-click the FullDuplex value and select Modify from the pop-up menu. In the resulting Edit DWORD Value dialog box, type 3 in the Value Data field and click OK. Repeat the procedure for the HalfDuplex and MicDetected values, setting the Edit Value fields to 3 for HalfDuplex and 2 for MicDetected. Close the Registry Editor and reboot the computer. The microphone should now work correctly. If it doesn’t, you may have a malfunctioning microphone or Game Voice control pad on your hands.
I followed the above instructions, made sure the Hardware Acceleration slider was on “full”, but when I tried the “test hardware” again the same problem occurred. I checked the registry settings and found that in the first of the nested files in AUDIOCONFIG the FullDuplex, HalfDuplex and MicDetected had been set back to zero.
The solution involves reconfiguring some advanced sound settings and tweaking the Registry. Start by opening the Control Panel and selecting the Sounds And Audio Devices icon (in the Sounds, Speech, And Audio Devices category). Choose the Voice tab, locate the Voice Playback heading, and click the Advanced button. From the Advanced Audio Properties dialog box, choose its Performance tab and move the Hardware Acceleration slider to the right. It doesn't matter how far to the right, as long as the Hardware Acceleration slider is set to something other than None. Click OK to close the dialog boxes.
Before continuing to the next phase of the solution, you must make sure Dpvsetup.exe isn’t open and running on your PC. Press the CTRL-ALT-DELETE key combination to access the Task Manager and locate any references to Dpvsetup.exe or DirectPlay Voice. End all of them and close the Task Manager.
Now it’s time to edit the Registry. Open the Start menu, select Run, type regedit in the Open field, and click OK. In the Registry Editor, locate and highlight HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\DIRECTPLAY\VOICE\AUDIOCONFIG. The AudioConfig key should include a pair of nested folders labeled with hexadecimal numbers. Open both of them to reveal several Registry values, including three labeled as FullDuplex, HalfDuplex, and MicDetected.
Right-click the FullDuplex value and select Modify from the pop-up menu. In the resulting Edit DWORD Value dialog box, type 3 in the Value Data field and click OK. Repeat the procedure for the HalfDuplex and MicDetected values, setting the Edit Value fields to 3 for HalfDuplex and 2 for MicDetected. Close the Registry Editor and reboot the computer. The microphone should now work correctly. If it doesn’t, you may have a malfunctioning microphone or Game Voice control pad on your hands.
I followed the above instructions, made sure the Hardware Acceleration slider was on “full”, but when I tried the “test hardware” again the same problem occurred. I checked the registry settings and found that in the first of the nested files in AUDIOCONFIG the FullDuplex, HalfDuplex and MicDetected had been set back to zero.
In Device Manager/Sound Video and Game Controllers/Avance AC’97 Audio for VIA (R) Audio Controller/Properties/General it says “This device is working properly”, and under the Driver tab it shows Driver Provider: Avance Logic, Inc. Driver Date: 2002
Driver Version: 5.10.0.3830 Digital Signer: Microsoft Windows Hardware Compatibility Publisher
When I click Driver Details I get Driver files:
C:\Windows\Soundman.exe
C:\Windows\System 32\ALSNDMGR.CPL
C:\Windows\System 32\ALSNDMGR.WAV
C:\Windows\System 32\drivers\ALCXWDM.SYS
C:\Windows\System 32\drivers\drmk.sys
C:\Windows\System 32\ drivers\ks.sys
C:\Windows\System 32\ drivers\portcls.sys
C:\Windows\System 32\ drivers\stream.sys
C:\Windows\System 32\ksproxy.ax
C:\Windows\System 32\kuser.dll
C:\Windows\System 32\wdmaud.drv
When I click the Details tab it shows:
Device Instance ID
PCI\VEN_1106&DEV_3059&SUBSYS_47304005&REV_50\3&13C0B0C5&0&8D
When I click the Resources tab, it shows:
Resource Settings
Resource Type Settings
I/O Range BC00 – BCFF
IRQ 11
Conflicting device list
No conflicts
I also looked in Program Files\Avance Sound Manager and found this folder to be empty.
Any advice/help anyone can give me would be much appreciated
Mike66
Last edited: