Messenger

  • Thread starter Thread starter GeoffP
  • Start date Start date
G

GeoffP

I have been using MSN Messenger for quite a while. A week ago it suddenly
disappeared. I have tried many times to download it again and I can only get
as far as Windows Installer...That's it. Then it tells me to down load the
latest edition, which I have just done..help.
Geoff.
 
Thank Goodness...someone besides me with this problem. Are you getting any
kind of error message about not being able to locate network location or find
your user profile and it tells you to go to MSN to download the new version?
I got tired of chasing my tail in circles. In my case it appears to be a
problem with Windows Installer as I cannot get other programs to download
either that use the installer.

Terri B
 
Terri B. said:
Thank Goodness...someone besides me with this problem. Are you getting any
kind of error message about not being able to locate network location or
find
your user profile and it tells you to go to MSN to download the new
version?
I got tired of chasing my tail in circles. In my case it appears to be a
problem with Windows Installer as I cannot get other programs to download
either that use the installer.

Terri B
Click to expand...
===================
Hi Terry,
It sits at the Installer for about 3 mins. and then says: MSN Messenger
has failed with error code 1635. Then it goes on to say download the latest
version, which I have. MANY times lol.
Good luck,
Geoff.
 
Thats exactly what happened to me over and over. Then I was able to download
the exe file but when it went to install, win installer stopped and gave me
the error that it could not find my user profile. I have upgraded my MSN
Messenger many times and this is a first. I have just about given up.

Terri
---------
 
Terri B. said:
Thats exactly what happened to me over and over. Then I was able to
download
the exe file but when it went to install, win installer stopped and gave
me
the error that it could not find my user profile. I have upgraded my MSN
Messenger many times and this is a first. I have just about given up.

Terri
Click to expand...
Yep Terry,
I have that problem also. Do you notice that no one offers to help us with
this problem LOL.
Geoff.
 
GeoffP..

I got great help on the Win XP general newsgroup. After all this time and
trouble and after downloading the Windows Installer again like I think you
did....turned out it was ONE registry entry (startup) that was wrong and it
fixed everything right away and I downloaded Messenger just fine. It was my
first time deleting/adding a registry value and it scared me a bit but it
worked just fine. I am now able to download anything that requires the Win
Installer and could download nothing before that required it.

Go to the newsgroup 'Windows XP general' and search for 'windows installer
user profile'. Thats the thread I started and you will see what to try and
the MVP Ramesh gave great URLs for help and future use. Make sure you back up
the registry item if its wrong before you take action.

Good luck and let me know.

Terri B
-------------
 
It is strange that this is actually a help forum for "Windows messenger" but
I do not see one for MSN Messenger of which you all are having the trouble
with. Mine is acting up and I have not done the upgrade--I already have
7.5--not sure what this upgrade is about (which is why I am here)--I do not
think I will be doing it at all.
 
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