messenger service pop up

G

Guest

i got a pop up that i should fix registry now so i clicked on it and now it
keeps popping up i will get 30 of them if i am not at my computer can anyone
tell me how to get rid of this i am new at this feel real dumb for even
clicking on it. thank you
 
C

Carey Frisch [MVP]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?­id=827315

Download Ad-aware SE and scan your PC for the presence of sp­yware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym&plfid=23&pkj=RRJXPKXYSHMSPCSIZME

Microsoft Windows AntiSpyware
http://www.microsoft.com/downloads/...a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

Here's what you can do to enhance the security on your PC
http://www.microsoft.com/athome/security/protect/windowsxpsp2/Default.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| i got a pop up that i should fix registry now so i clicked on it and now it
| keeps popping up i will get 30 of them if i am not at my computer can anyone
| tell me how to get rid of this i am new at this feel real dumb for even
| clicking on it. thank you
 
G

Guest

It sounds as if you've been hit with spy/adware install of some kind. I'd
recommend doing the following...

First off...head to one of these forums...

Microsoft -
http://www.microsoft.com/communitie...240-bc0e-42f4-b741-765a827e6fb0&lang=en&cr=US

Or

SpywareWarrior - SpywareWarrior.com

And post about the problem.

If you want to be proactive. Download and run (BUT DO NOT FIX ANYTHING
WITHOUT GUIDANCE!) HijackThis!
(http://www.spywareinfo.com/~merijn/downloads.html). Save the log file and
have it ready to present when/if someone asks for it.
 
B

Bruce Chambers

butterfly said:
i got a pop up that i should fix registry now so i clicked on it and now it
keeps popping up i will get 30 of them if i am not at my computer can anyone
tell me how to get rid of this i am new at this feel real dumb for even
clicking on it. thank you


It's a scam, plain and simple. It's from a very unscrupulous
"business." They're trying to sell you patches that Microsoft provides
free-of-charge, and using a very intrusive means of advertising. It's
also demonstrating that your PC is very unsecure.

This type of spam has become quite common over the past couple of
years, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you most definitely open to other threats, such as the Blaster,
Welchia, and Sasser Worms that still haunt the Internet. Install and
use a decent, properly configured firewall. (Merely disabling the
messenger service, as some people recommend, only hides the symptom,
and does little or nothing to truly secure your machine.) And
ignoring or just "putting up with" the security gap represented by
these messages is particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Whichever firewall you decide upon, be sure to ensure UDP ports 135,
137, and 138 and TCP ports 135, 139, and 445 are all blocked. You
may also disable Inbound NetBIOS over TCP/IP). You'll have
to follow the instructions from firewall's manufacturer for the
specific steps.

You can test your firewall at:

Symantec Security Check
http://security.symantec.com/ssc/vr_main.asp?langid=ie&venid=sym&plfid=23&pkj=GPVHGBYNCJEIMXQKCDT

Security Scan - Sygate Online Services
http://www.sygatetech.com/

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is not the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?



--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top