Messenger Service Failed error

  • Thread starter Thread starter Cody Lewis
  • Start date Start date
C

Cody Lewis

I came back from vacation and the cannot log into windows messenger using
..NET. I am able to log into webmessenger.msn.com with my credentials as
well as passport.net. I updated to latest version, still no luck. Any help
would be appreciated.

The error I get is:
Signing into .NET Messenger Serive failed because the service is temporarily
unavailable. Please try again later. The service status shows up and
online.

Thanks
Cody
 
Greetings Cody,

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
 
I'll butt in here because I'm getting the same error messages. I've tried
your suggestions Jonathan (Web Messenger, security settings, etc.) but they
aren't working. The service *IS* available as I can sign on with another
profile I have but not my primary one. This connection issue has become
increasingly prevalent with v7.5....very frustrating.

jvd
 
The Windows firewall is the culprit. I have the firewall off and I cannot
connect. I turn it on and I can, I dont want the firewall on. Any
suggestions?

Cody
 
Hi Cody,

I really can't see how that's possible. The Windows Firewall blocks incoming connections
only -- Messenger only requires outgoing connections to at least connect.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Well, today it happened the opposit. I had it on couldnt connect, turned it
off and connected. Its weird.
 
It attempts to signon...churns for a minute...then brings me back to the
login screen.

J
 
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