messenger pop up

  • Thread starter Thread starter kevin
  • Start date Start date
K

kevin

i have been plagued by the new version messenger pop up
for 4 days. i don't even have messenger loaded into my
machine. how do i get rid of this thing...forever!
thank you.
 
If these pop-ups have "Messenger Service" in their title bar, then what
you're seeing is the messenger service built-in to Windows, which spammers
are now exploiting. This is not related to MSN or Windows Messenger. The
messenger service is included primarily for network administrators to send
messages to users, at home you probably have no need for it.



To get rid of these pop ups, you have two choices:



1.. You can stop this from happening by turning on the WindowsXP Internet
Connection Firewall (ICF) or by installing another firewall program like
ZoneAlarm. To turn on the Windows XP ICF, open the Network Connections
window and right click on your Internet Connection then click on the
advanced tab and check the "Protect my computer and..." box. Or;


2.. You'll need to disable the Messenger Service, click Start, then Run,
enter "services.msc" (without the quotes) and click OK. Scroll down to
"Messenger", select it, right-click and then choose Properties. Under
startup type, choose 'Disabled' and then choose the 'Stop' button. After the
service is stopped, click OK.


I would recommend the first option as it will provide you with more
protection and solve the problem, the second really just addresses the
symptom. However, a firewall could prevent some software from working as
expected without some configuration. There is a Microsoft Knowledge Base
article on the issue: http://support.microsoft.com/?id=330904



If theses pop-ups are actual MSN/Windows Messenger conversations they will
have "[Someone] - Conversation" in the title bar and in order to get rid of
these spammers you either need to block them as they appear in the Messenger
window or go to the Tools Menu in Windows Messenger and click on the privacy
tab then move the "All other users" to the block list.



Good luck
 
-----Original Message-----
i have been plagued by the new version messenger pop up
for 4 days. i don't even have messenger loaded into my
machine. how do i get rid of this thing...forever!
thank you.
.
Did you ever get a response? We keep getting these
stupid Messenger pop ups also.
 
Greetings Kevin,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.
Open up the main Windows Messenger window (double-click its icon in the system
tray/notification area, by the clock or click Start, All Programs, Windows Messenger to bring
it up), click the Tools menu, then Options, then Preferences, uncheck 'Run this program when
Windows starts' and click OK. Then right-click the on the Windows Messenger icon in the
notification area/system tray and choose Exit. You shouldn't see it again (unless some other
application starts it).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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