Messenger "newer version"

  • Thread starter Thread starter Rob
  • Start date Start date
R

Rob

Every two minutes it pops up saying there is a newer
version. I don't want it. I don't use it. I have
deleted Messenger but this still pops up! How do I get
rid of it completely???
 
I am having the exact same problem...when you get an
answer, please send a copy of it to me. I have also
tried deleting MSN Messenger and I still get the
message. This started when I upgraded from Win ME to Win
XP Pro. My email address is (e-mail address removed)
 
I am getting this everytime - i don't use messenger
because of security issues - is this popup adware/virus
or really microsoft - i suspect the former

(started about a month a go)

It s a dialog box with title windows messenger and the
description "a new version is available. would you like
to install it now" yes no radio buttons and 2 buttons
marked "ok" and "what's new"

Thanks in advance

Tony Harbour
 
Greetings Rob,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then All Programs, then Windows Messenger if you
can't find it), choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this
Program when Windows starts' and click OK. Then right-click on its icon in the notification
area/system tray (by the clock) and click Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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