Messages not appearing in Inbox

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Guest

I am having an issue when a users inbox is not updated with new messages until they either click on an existing message in their inbox or they click on another folder; inparticular the sent items folder. Any Ideas
 
I am having the same problem with a few users - running
Windows 2000, SP4, Outlook 2000....appreciate any help!
Thanks!

Shorty
-----Original Message-----
I am having an issue when a users inbox is not updated
Click to expand...
with new messages until they either click on an existing
message in their inbox or they click on another folder;
inparticular the sent items folder. Any Ideas
 
The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something. Possible culprits are proxy servers, firewalls,
and routers. Have your network administrator look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052 and see if
that might be the problem. If you can't solve the network problem, you can
set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.
 
If you'd scrolled along/searched a bit you'd have seen my message (and
possible solution) posted the same day you posted yours: "Re: E-mails
received but not in inbox".
--
CJSnet

(Remove TEETH to reply by e-mail.)


Howard said:
I am having an issue when a users inbox is not updated with new messages
Click to expand...
until they either click on an existing message in their inbox or they click
on another folder; inparticular the sent items folder. Any Ideas
 
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