Message will not delete or moved from Inbox

  • Thread starter Thread starter George De La Rosa
  • Start date Start date
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George De La Rosa

If anyone would please let me know how to correct this problem. Getting the
following message in my preview pane:

"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again."

When I try to delete it or move it, I get the following:

"An unknown error has occurred"


Thanks for all the help.
 
George De La Rosa said:
If anyone would please let me know how to correct this problem. Getting
the following message in my preview pane:

"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again."

When I try to delete it or move it, I get the following:

"An unknown error has occurred"
Click to expand...


If this is in a newsgroup, try pressing F5.
 
I'm getting the same problem. It only started to night after downloading
about 90 e-mails. otherwise its been OK - touch wood.
Now i'm getting and unknown error message also.
Anyone with any ideas?
 
hi could anybody please give me the intructions to remove this message in
laymens terms.please a step by step guide.i am really new to the pc world.any
help is most appreciated
regards paul
 
I am having the same problem with just one email in my inbox. It started on
March 20. I get the same messages everyone else is receiving. I have
contacted everyone and no one knows what to do. I just want this one email
deleted.
Thanks,
Terrie
 
I just bought my new computer in February. So, I backed up my files and
restored my computer to the way it was when I bought it. I put the files
back on the computer and signed into windows mail with a brand new mail
system. That was the only way I could get rid of that email I could not
delete in my inbox. I called Gateway and this is what they told me to do and
it worked.
 
I saw this in another forum and finally got the nerve to try it and it
worked. So far at least. Don't know if it will reoccur

Turn off Scan emails in you Virus program
Close Windows Email
Open Task Manager, processes Tab,: end process for WinMail.exe Applications
Tab: if windows mail is running - end task

Go to start, All Programs, Accessories, Windows Explorer, Computer, Local
Disc (C), Users, Your name (or whatever your computer is called), AppData,
Local, Microsoft, Windows Mail.

Copy the whole Windows Mail folder to a disc or desktop (incase this doesn't
work & you need to recover it). Rename it Windows Mail2 (or something)

Go back to original Windows Mail Folder (see above - the one you copied) and
locate the file named WindowsMail.MSMessageStore Delete this file.
Then go to the backup folder & find this same file. Delete it.

Close all windows & restart the computer. Open Windows Mail. Test it.
You should have a folder on the bottom of your group (under inbox etc) that
says recovered messages. With all your old stuff in it.

If you don't, you can open the backup file and made and drop & drop any
messages you want to keep.

Hope this helps......at least until they get the "fix".
 
Will this also work for email that is stuck in the outbox, I have one that is
saying the same error that everyone is talking about but I also have 2 email
stuck in the outbox and not moving to the sent item, even tho I know they
were delivered.

Thanks
 
I have the same problem except I have almost 100 e-mails just sitting there!!
It is so very frustrating as I have searched everywhere for an answer and
tried everything!!

My position is the same as a comment posted a few weeks ago Microsoft Vista
is full of problems and no one has an answer. I am going to try Outlook as I
never once had a problem in the 6 years I had it. If someone does know how to
resolve this issue Please Post!! Thanks
 
That will work, but it's like hitting a gnat with a sledge hammer.
(Overkill).
You could have deleted just the \AppData\...\Windows Mail directory,
which is like starting a brand new Windows Mail.

Gary VanderMolen
 
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