Message when Loading Office Outlook 2007

  • Thread starter Thread starter awothers
  • Start date Start date
A

awothers

Everytime I load Outlook I get the following message in a window:

"An extension failed to initialize. Cannot open file extend.dat. the file
may not exist, you may not have permission to open it, or it may be open in
another program. Right-click the folder that contains the file, and then
click properties for the folder. You don't have appropriate permission to
perform this operation."

I am unable to locate this file. What can i do to get rid of this message -
it does get annoying?

If the answer is re-install Outlook:
what happens to all the data (.pst files etc.)?
Office 2007 came pre-installed on my computer and all I have is the licence
#, so what do I do if I have to re-install?

Thanks,

Alan
 
Don't do a search but go directly to the path indicated in the link I gave
you. Type it in the address bar if needed.
 
Thanks Robert. I followed the link and found an extend file - renamed it to
extend.old and it worked! What a relief. Thanks again. Alan
 
You're welcome! :-)



awothers said:
Thanks Robert. I followed the link and found an extend file - renamed it
to
extend.old and it worked! What a relief. Thanks again. Alan
Click to expand...
 
Can you help me with the link to go to so I can correct the problem
(e-mail address removed)
 
Can you help me with the link to go to so I can correct the problem
Click to expand...

The link was right in the very message you quoted. Please read the messages
you reply to.

Also, don't post your real address in a newsgroup unless you don't mind
spammers harvesting it.
 
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