message when booting on notebook with xp home

  • Thread starter Thread starter gordon
  • Start date Start date
G

gordon

hi

My friend has an acer notebook that gets the following message when her
boots ""We apologise for the inconvenience but windows did not start
successfully...."

reagrdless of the choice he makes he continues to get to this screen

Do i need to do a repair from his xp cd and if so, how should i do that?

thanks

doug
 
gordon said:
hi

My friend has an acer notebook that gets the following message when
her boots ""We apologise for the inconvenience but windows did not
start successfully...."

reagrdless of the choice he makes he continues to get to this screen

Do i need to do a repair from his xp cd and if so, how should i do
that?

thanks

doug
Click to expand...

It's probably caused by malware.
Malware Removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

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Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
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Outfitting a new computer for the Net
http://www.microsoft.com/athome/security/update/newcomputer.mspx
http://defendingyourmachine.blogspot.com/
 
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