Message template has changed

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Guest

I use Outlook for my E-mail with Word as editor. In New Message, signature color and line spacing changed. I tried everything to change formatting back to what it was but template doesn't accept changes. Can anybody help?
 
Outlook version? How did youi try to change the template?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Hopper said:
I use Outlook for my E-mail with Word as editor. In New Message, signature
Click to expand...
color and line spacing changed. I tried everything to change formatting back
to what it was but template doesn't accept changes. Can anybody help?
 
Hello Hopper

Have you solved your problem? I have had the same thing happen many times, and have seen similar postings on other BBS re: the same problem that you have

Ootlook 2002 / X

To answer Sue Mosher, I think you may have tried to modify by using the buttons on the task pane, or by using the format button on the tool bar. That is what I tried to do, and even though you "save" - the modification does not save. When I look at "e-mail.dot" thinking that the error is in this "dot" file -- the error does not show up, the e-mail.dot file has the correct formatting that I want to use. I cannot find a "dot" file that has the wrong formatting, but as you can see, it is affecting the new mail messages

For example, the new message has the font Helvetica & the font colo
Ivory. I never have used Helvetica or Ivory -- AND, Ivory shows u
as blank so you cannot even read the message - unless you made a mistake, and see the red squiggly lines

Second, the message double spaces using the enter key -- your can see the formatting by clicking on "revea
formatting" , or the format, then paragraph buttons on the tool bar. The line spacing is set to "auto" which doubles spaces when you hit enter. Try to change the option back to "0" and try to save this and it does not save. You can only change the formatting for the one message

Thinking that this formatting could be imbedded in the choice of "blank" stationery which I use , I tried to find a "dot" file for blank stationery. Could not find any

Then, I decided to try another stationery. Voila -- I did not have the problem using another stationery

Is the problem a bug in the blank stationery choice ?


----- Sue Mosher [MVP] wrote: ----

Outlook version? How did youi try to change the template
--
Sue Mosher, Outlook MV
Author o
Microsoft Outlook Programming - Jumpstart fo
Administrators, Power Users, and Developer
http://www.outlookcode.com/jumpstart.asp


Hopper said:
I use Outlook for my E-mail with Word as editor. In New Message, signatur
Click to expand...
color and line spacing changed. I tried everything to change formatting bac
to what it was but template doesn't accept changes. Can anybody help
 
Hopper

This is a very late answer to your question, but I have had the same problem for months, and i
was only recently solved by

Expert-Exchange forum: http://www.experts-exchange.com, Applications, MS Office topic area. Question Title: Email.dot template for Outlook X

The problem is a "bug" or a MS "joke" in the "blank" stationery choic
using Word as the email editor

So, either choose another stationery, OR none (which does not give yo
all the html features,) OR go to Outlook Express and choose the blank stationery there. The Outlook Express blank stationery will show up in your choices in Regular Outlook. Outlook Express blank stationery does not have the bug (joke) format of double spacing, Helvetica, and Ivory colored font, and works fine in Regular Outlook using Word as email editor

A very quick test to show this bug (joke)

Go to Tools, Options, Mail Format. Choose HTML, Word as Editor, Blank Stationery from the drop down list, and click on the Font button

In the box titled "Stationery Fonts" choose the first bullet of this list "use the font specified in stationery" Save all your choices

Now, try to create a new mail message. The text of your message will be Helvetica, Ivory and double spaced

Maybe this was the design that MS wanted for blank !! A message no-one can read :-)
-- A Microsoft joke on all of us..


----- Hopper wrote: ----

I use Outlook for my E-mail with Word as editor. In New Message, signature color and line spacing changed. I tried everything to change formatting back to what it was but template doesn't accept changes. Can anybody help?
 
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