Message stuck in outbox!

  • Thread starter Thread starter karen
  • Start date Start date
K

karen

I am using Outlook 2000. I tried to email a file that was
too large. It is in my outbox. I cannot delete it.
Nothing happens. I cannot drag it to another folder. I
cannot send or receive mail. I have to ctl+alt+delete to
get out of outlook. The task mgr says the program is
running, but it has been this way for days now. Please
help!!
Karen
 
Try this:
- File menu > New > PST file
- Give the new PST a temporary name
- Click OK to the new dialog
- right-click on the root of the new set of folders
- choose Properties
- Select "Deliver POP Mail ...."
- Click OK

Quit & Restart Outlook

Once Outlook restarts, expand your previous set of folders and delete the
bad message from the Outbox.

- Right click on the root of your original set of folders
- Choose Properties
- Select "Deliver POP Mail ..."
- Click OK

Quit & Restart Outlook

Hopefully all will be well after this...


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
karen <[email protected]> asked:

| I am using Outlook 2000. I tried to email a file that was
| too large. It is in my outbox. I cannot delete it.
| Nothing happens. I cannot drag it to another folder. I
| cannot send or receive mail. I have to ctl+alt+delete to
| get out of outlook. The task mgr says the program is
| running, but it has been this way for days now. Please
| help!!
| Karen
 
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