Message Sent to Deleted Items No Rule That Matches

  • Thread starter Thread starter Charlotte Simpson
  • Start date Start date
C

Charlotte Simpson

Some e-mails are being routed to deleted items box but
they don't match any rules.

Thanks,
 
Which version of Outlook, Charlotte? Do you happen to have the Junk Mail
feature enabled? Or are you perhaps using a third-party tool for junk mail
filtering?

--
Regards,
Chris Burnham
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Thanks Chris, we are using Outlook 2003 and using
Outlook's junk mail filter. This has happened on three
machines.
 
Are your Junk Mail filters set to route messages to Deleted Items? If so,
I'd be willing to bet that's what's resulting in some "good" e-mail getting
caught and routed there as well. If you have the filter set at "high", this
has been known to happen.

--
Regards,
Chris Burnham
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights.
-------------------
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Rule-routed emails not saved in deleted items folder after deletion 1
Messages from user folders disapper upon deletion (do not go to the Deleted Items folder) 5
Outlook saves sent messages when it is not supposed to 3
Delete items from sent items box 1
Outlook 2013 thinks I'm running server-side rules ... NOT! 1
Outlook Outlook Sent Items 0
moving all incoming mail to deleted items folder 1
rules & alerts anyway of delaying the action of a rule 4

Back
Top