Message Rules working erratically?

  • Thread starter Thread starter Rick
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Rick

I'm finding that my Message Rules sometimes don't work -- a message will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail rather
than the folder I've specified. A typical rule has action = 'Move it to the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I always
make sure to include 'Stop Processing More Rules'. I have about 30 rules.
Am I doing something wrong? Thanks.
 
Hi -- I'm still having problems and for the life of me I can't figure out
why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO field --
it doesn't have any other addresses in the TO field, and there's no CC or
BCC addresses -- it often (not always, but erratically) for some reason ends
up in my Junk folder. There are NO other rules that process messages with
'(e-mail address removed)' in the TO field. This rule is the fiteenth of
thirty-two rules that I have. And it's not by any means the only rule
that's causing problems. Any thoughts? Thanks.


brink said:
Rick;408797 said:
I'm finding that my Message Rules sometimes don't work -- a message will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it to
the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be easier
to write them all down exactly as they appear and sort through them that
way. It's simple, but time consuming.

Shawn
 
I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Rick said:
Hi -- I'm still having problems and for the life of me I can't figure out why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO field -- it doesn't have any other addresses in the TO field,
and there's no CC or BCC addresses -- it often (not always, but erratically) for some reason ends up in my Junk folder. There
are NO other rules that process messages with '(e-mail address removed)' in the TO field. This rule is the fiteenth of thirty-two
rules that I have. And it's not by any means the only rule that's causing problems. Any thoughts? Thanks.


brink said:
Rick;408797 said:
I'm finding that my Message Rules sometimes don't work -- a message will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it to
the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be easier
to write them all down exactly as they appear and sort through them that
way. It's simple, but time consuming.

Shawn
 
Ah, that would explain it. I've always assumed that WM would see my rules
and understand that if a message matches any of them, I'm implicitly
declaring it legitimate mail. I have another email program whose junk mail
filter is simply another rule, and I just make that rule my LAST one. Works
perfectly: if a message doesn't meet any of these rules, then it's junk.
That algorithm seems more logical to me.

I subscribe to a number of email listservs, often on yahoogroups, and I'd
like to route messages from them to special folders. They come in to me
with a unique email address in the TO: field such as
'(e-mail address removed)'. The FROM field could be anyone, but I still
want the message routed to my special folder. I should be able to have a
rule based on the TO field kick in before WM looks at the FROM field,
doesn't recognize the sender, and declares it junk! There's no way I can
put every member of all my email groups in my approved sender list--I don't
know them all and don't want to!

Thanks for any thoughts.



Gary VanderMolen said:
I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Rick said:
Hi -- I'm still having problems and for the life of me I can't figure out
why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO
field -- it doesn't have any other addresses in the TO field, and
there's no CC or BCC addresses -- it often (not always, but erratically)
for some reason ends up in my Junk folder. There are NO other rules that
process messages with '(e-mail address removed)' in the TO field. This
rule is the fiteenth of thirty-two rules that I have. And it's not by
any means the only rule that's causing problems. Any thoughts? Thanks.


brink said:
Rick;408797 Wrote:
I'm finding that my Message Rules sometimes don't work -- a message
will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it to
the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be easier
to write them all down exactly as they appear and sort through them that
way. It's simple, but time consuming.

Shawn
 
Right, thanks, but that won't work because the individuals on all my various
yahoogroups are writing from their own email account, so it's their personal
email address that appears in the FROM: field. Thousands of individuals
posting from thousands of different domains, new members arriving all the
time--there's no way I could keep up, and I shouldn't have to. This seems
like really bad programming logic on Microsoft's part -- this design
negatively affects any of the millions of subscribers to yahoogroups and
other listservs. Seems I should be able to say: as long as the address
(e-mail address removed) is in the TO: field, don't declare it as junk no
matter who the sender is.

Is it possible that no one at Microsoft is a member of a yahoogroup or any
other non-Microsoft listserv? :-)) I don't understand how they didn't think
of this!
 
I haven't fully explored this yet, but I think WLM's custom
rules operate *before* the junk filter rules.
I don't want to use WLM's account folders, so I have a
message rule that redirects all incoming mail to a custom
folder. That folder receives everything, including the junk emails.

Gary VanderMolen

Rick said:
Ah, that would explain it. I've always assumed that WM would see my rules and understand that if a message matches any of them,
I'm implicitly declaring it legitimate mail. I have another email program whose junk mail filter is simply another rule, and I
just make that rule my LAST one. Works perfectly: if a message doesn't meet any of these rules, then it's junk. That algorithm
seems more logical to me.

I subscribe to a number of email listservs, often on yahoogroups, and I'd like to route messages from them to special folders.
They come in to me with a unique email address in the TO: field such as '(e-mail address removed)'. The FROM field could be
anyone, but I still want the message routed to my special folder. I should be able to have a rule based on the TO field kick in
before WM looks at the FROM field, doesn't recognize the sender, and declares it junk! There's no way I can put every member of
all my email groups in my approved sender list--I don't know them all and don't want to!

Thanks for any thoughts.



Gary VanderMolen said:
I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Rick said:
Hi -- I'm still having problems and for the life of me I can't figure out why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO field -- it doesn't have any other addresses in the TO
field, and there's no CC or BCC addresses -- it often (not always, but erratically) for some reason ends up in my Junk folder.
There are NO other rules that process messages with '(e-mail address removed)' in the TO field. This rule is the fiteenth of
thirty-two rules that I have. And it's not by any means the only rule that's causing problems. Any thoughts? Thanks.



Rick;408797 Wrote:
I'm finding that my Message Rules sometimes don't work -- a message will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it to
the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be easier
to write them all down exactly as they appear and sort through them that
way. It's simple, but time consuming.

Shawn
 
Hmmm...so you think that the explanation that's been offered for why my
rules work erratically might not be correct?


Gary VanderMolen said:
I haven't fully explored this yet, but I think WLM's custom
rules operate *before* the junk filter rules.
I don't want to use WLM's account folders, so I have a
message rule that redirects all incoming mail to a custom
folder. That folder receives everything, including the junk emails.

Gary VanderMolen

Rick said:
Ah, that would explain it. I've always assumed that WM would see my
rules and understand that if a message matches any of them, I'm
implicitly declaring it legitimate mail. I have another email program
whose junk mail filter is simply another rule, and I just make that rule
my LAST one. Works perfectly: if a message doesn't meet any of these
rules, then it's junk. That algorithm seems more logical to me.

I subscribe to a number of email listservs, often on yahoogroups, and I'd
like to route messages from them to special folders. They come in to me
with a unique email address in the TO: field such as
'(e-mail address removed)'. The FROM field could be anyone, but I still
want the message routed to my special folder. I should be able to have a
rule based on the TO field kick in before WM looks at the FROM field,
doesn't recognize the sender, and declares it junk! There's no way I can
put every member of all my email groups in my approved sender list--I
don't know them all and don't want to!

Thanks for any thoughts.



Gary VanderMolen said:
I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Hi -- I'm still having problems and for the life of me I can't figure
out why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO
field -- it doesn't have any other addresses in the TO field, and
there's no CC or BCC addresses -- it often (not always, but
erratically) for some reason ends up in my Junk folder. There are NO
other rules that process messages with '(e-mail address removed)' in the
TO field. This rule is the fiteenth of thirty-two rules that I have.
And it's not by any means the only rule that's causing problems. Any
thoughts? Thanks.



Rick;408797 Wrote:
I'm finding that my Message Rules sometimes don't work -- a message
will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it
to
the
specified folder', description is typically "from [a sender]" or "to
[a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be
easier
to write them all down exactly as they appear and sort through them
that
way. It's simple, but time consuming.

Shawn
 
Not sure which explanation you are referring to, but my previous
post was about WLM (not WM). I see you are using WM.

Gary VanderMolen


Rick said:
Hmmm...so you think that the explanation that's been offered for why my rules work erratically might not be correct?


Gary VanderMolen said:
I haven't fully explored this yet, but I think WLM's custom
rules operate *before* the junk filter rules.
I don't want to use WLM's account folders, so I have a
message rule that redirects all incoming mail to a custom
folder. That folder receives everything, including the junk emails.

Gary VanderMolen

Rick said:
Ah, that would explain it. I've always assumed that WM would see my rules and understand that if a message matches any of
them, I'm implicitly declaring it legitimate mail. I have another email program whose junk mail filter is simply another
rule, and I just make that rule my LAST one. Works perfectly: if a message doesn't meet any of these rules, then it's junk.
That algorithm seems more logical to me.

I subscribe to a number of email listservs, often on yahoogroups, and I'd like to route messages from them to special folders.
They come in to me with a unique email address in the TO: field such as '(e-mail address removed)'. The FROM field could be
anyone, but I still want the message routed to my special folder. I should be able to have a rule based on the TO field kick
in before WM looks at the FROM field, doesn't recognize the sender, and declares it junk! There's no way I can put every
member of all my email groups in my approved sender list--I don't know them all and don't want to!

Thanks for any thoughts.



I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Hi -- I'm still having problems and for the life of me I can't figure out why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO field -- it doesn't have any other addresses in the TO
field, and there's no CC or BCC addresses -- it often (not always, but erratically) for some reason ends up in my Junk
folder. There are NO other rules that process messages with '(e-mail address removed)' in the TO field. This rule is the
fiteenth of thirty-two rules that I have. And it's not by any means the only rule that's causing problems. Any thoughts?
Thanks.



Rick;408797 Wrote:
I'm finding that my Message Rules sometimes don't work -- a message will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it to
the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be easier
to write them all down exactly as they appear and sort through them that
way. It's simple, but time consuming.

Shawn
 
Ah, WLM -- does that mean Windows Live Messenger? I know nothing about it.
But yup, I'm using Windows Mail.


Gary VanderMolen said:
Not sure which explanation you are referring to, but my previous
post was about WLM (not WM). I see you are using WM.

Gary VanderMolen


Rick said:
Hmmm...so you think that the explanation that's been offered for why my
rules work erratically might not be correct?


Gary VanderMolen said:
I haven't fully explored this yet, but I think WLM's custom
rules operate *before* the junk filter rules.
I don't want to use WLM's account folders, so I have a
message rule that redirects all incoming mail to a custom
folder. That folder receives everything, including the junk emails.

Gary VanderMolen

Ah, that would explain it. I've always assumed that WM would see my
rules and understand that if a message matches any of them, I'm
implicitly declaring it legitimate mail. I have another email program
whose junk mail filter is simply another rule, and I just make that
rule my LAST one. Works perfectly: if a message doesn't meet any of
these rules, then it's junk. That algorithm seems more logical to me.

I subscribe to a number of email listservs, often on yahoogroups, and
I'd like to route messages from them to special folders. They come in
to me with a unique email address in the TO: field such as
'(e-mail address removed)'. The FROM field could be anyone, but I
still want the message routed to my special folder. I should be able
to have a rule based on the TO field kick in before WM looks at the
FROM field, doesn't recognize the sender, and declares it junk!
There's no way I can put every member of all my email groups in my
approved sender list--I don't know them all and don't want to!

Thanks for any thoughts.



I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Hi -- I'm still having problems and for the life of me I can't figure
out why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO
field -- it doesn't have any other addresses in the TO field, and
there's no CC or BCC addresses -- it often (not always, but
erratically) for some reason ends up in my Junk folder. There are NO
other rules that process messages with '(e-mail address removed)' in
the TO field. This rule is the fiteenth of thirty-two rules that I
have. And it's not by any means the only rule that's causing
problems. Any thoughts? Thanks.



Rick;408797 Wrote:
I'm finding that my Message Rules sometimes don't work -- a message
will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move
it to
the
specified folder', description is typically "from [a sender]" or
"to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make
sure
that you do not have any conflicting message rules. It might be
easier
to write them all down exactly as they appear and sort through them
that
way. It's simple, but time consuming.

Shawn
 
No, WLM =Windows Live Mail, which according to Microsoft
will be the replacement for Windows Mail. For more on WLM
see http://get.live.com/betas/maildesktop_betas

Gary VanderMolen


Rick said:
Ah, WLM -- does that mean Windows Live Messenger? I know nothing about it. But yup, I'm using Windows Mail.


Gary VanderMolen said:
Not sure which explanation you are referring to, but my previous
post was about WLM (not WM). I see you are using WM.

Gary VanderMolen


Rick said:
Hmmm...so you think that the explanation that's been offered for why my rules work erratically might not be correct?


I haven't fully explored this yet, but I think WLM's custom
rules operate *before* the junk filter rules.
I don't want to use WLM's account folders, so I have a
message rule that redirects all incoming mail to a custom
folder. That folder receives everything, including the junk emails.

Gary VanderMolen

Ah, that would explain it. I've always assumed that WM would see my rules and understand that if a message matches any of
them, I'm implicitly declaring it legitimate mail. I have another email program whose junk mail filter is simply another
rule, and I just make that rule my LAST one. Works perfectly: if a message doesn't meet any of these rules, then it's junk.
That algorithm seems more logical to me.

I subscribe to a number of email listservs, often on yahoogroups, and I'd like to route messages from them to special
folders. They come in to me with a unique email address in the TO: field such as '(e-mail address removed)'. The FROM
field could be anyone, but I still want the message routed to my special folder. I should be able to have a rule based on
the TO field kick in before WM looks at the FROM field, doesn't recognize the sender, and declares it junk! There's no way I
can put every member of all my email groups in my approved sender list--I don't know them all and don't want to!

Thanks for any thoughts.



I believe the Junk E-mail rules operate before your custom rules do.
So, if WM thinks it is spam, your rules will never touch that message.

Gary VanderMolen


Hi -- I'm still having problems and for the life of me I can't figure out why. Here's one Rule Description:

Apply this rule after the message arrives
Where the To or CC line contains '(e-mail address removed)'
Move it to the PSN folder
and Stop processing more rules

Yet when a message comes in with (e-mail address removed) in the TO field -- it doesn't have any other addresses in the TO
field, and there's no CC or BCC addresses -- it often (not always, but erratically) for some reason ends up in my Junk
folder. There are NO other rules that process messages with '(e-mail address removed)' in the TO field. This rule is the
fiteenth of thirty-two rules that I have. And it's not by any means the only rule that's causing problems. Any thoughts?
Thanks.



Rick;408797 Wrote:
I'm finding that my Message Rules sometimes don't work -- a message will
occasionally end up (seemingly randomly) in my Inbox or Junk Mail
rather
than the folder I've specified. A typical rule has action = 'Move it to
the
specified folder', description is typically "from [a sender]" or "to [a
sender]", and then the message is moved to the specified folder. I
always
make sure to include 'Stop Processing More Rules'. I have about 30
rules.
Am I doing something wrong? Thanks.

Hi Rick,

You are on the right track, but you need to double check to make sure
that you do not have any conflicting message rules. It might be easier
to write them all down exactly as they appear and sort through them that
way. It's simple, but time consuming.

Shawn
 
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