message retrieval delayed using Exchange profile

  • Thread starter Thread starter Kai
  • Start date Start date
K

Kai

We use Exchange 5.5 SP4. Some users on the CW version of Outlook2000 notice
that when they are at the Inbox screen, unless they select one of the
existing messages, it takes a long time for new messages to appear in the
Inbox. If an existing message is selected or another folder (any change
from idle), it seems the mail server is polled and any new messages
immediately appear. These guys are using Exchange profiles (no Internet
Mail) so their messages should appear without hitting Send/Receive and the
like. Any ideas on why this occurs? Thanks in advance!
 
See if this article applies (it works for both 2000 and 2002:

OL2002: You Cannot Receive New E-mail Notifications in Environments That Use
the Network Address Translation
http://support.microsoft.com/default.aspx?scid=kb;en-us;305572


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Kai <[email protected]> asked:
| We use Exchange 5.5 SP4. Some users on the CW version of Outlook2000
| notice that when they are at the Inbox screen, unless they select one
| of the existing messages, it takes a long time for new messages to
| appear in the Inbox. If an existing message is selected or another
| folder (any change from idle), it seems the mail server is polled and
| any new messages immediately appear. These guys are using Exchange
| profiles (no Internet Mail) so their messages should appear without
| hitting Send/Receive and the like. Any ideas on why this occurs?
| Thanks in advance!
 
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