Message Not moving to'SentItems' eventhough message sent to receip

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

1. Create “Group of Contacts†in the Outlook 2007 using Contacts
2. For Eg: 'BalajiOwn' is the group name and it contains three contacts
(e-mail address removed) , (e-mail address removed) and
(e-mail address removed)
3. Try to Send message to this ‘Group’ ‘BalajiOwn’
Click on New Message and To: +BalajiOwn
Write some text in the subject and the body of message(Hi and Hello)
4. Send this message (Click ‘Send’ button)
5. Issue:
1. Message will reach to the intended recipients (i.e
(e-mail address removed), …)
But this message still stays in the Outbox and doesn’t turn to move in
SentItems.
 
There is nothing to go on here. Please post more clearly and with more
detail.
By "Group of Contacts" are we to assume you actually meant a Distribution
List?
If so, how did you create this DL and in what information store?
By what method did you select this DL as the recipient?
Over what transport did you send this message?

You are using a beta. Steps to repro your behavior are essential because no
one else has seen it.
 
1. ‘Ctrl+Shift+L’ to create ‘Distribution List’
2. Click Members tab(by default Members Tab is enabled)
3. Type name in the ‘Name’ say ‘BalajiOwn’ for Distribution list (Group)
4. Click ‘Add New’ Members
5. Enter ‘Display Name’ and ‘E-Mail address’;
6. Click ‘OK’
7. And repeat step 4 to 6 for more contacts to add into ‘Distribution list’
8. Click ‘Save & Close’ Distribution list
9. Click ‘Mail’ tab
10. Click ‘New Message’
11. Type ‘BalajiOwn’ in the To… address;
12. Type ‘Hi’ in the ‘Subject:’ and Hello in the body of message
13. Click ‘Send ‘ button in the mail message
Issue:
It is sending this message to all the mail ID’s which are tagged in this
particular distribution list (‘BalajiOwn’) but the message stays in the
‘OutBox’ folder and not moved to the ‘Sent Items’ folder

Contact: (e-mail address removed)


Russ Valentine said:
There is nothing to go on here. Please post more clearly and with more
detail.
By "Group of Contacts" are we to assume you actually meant a Distribution
List?
If so, how did you create this DL and in what information store?
By what method did you select this DL as the recipient?
Over what transport did you send this message?

You are using a beta. Steps to repro your behavior are essential because no
one else has seen it.
--
Russ Valentine
[MVP-Outlook]
Balaji said:
1. Create "Group of Contacts" in the Outlook 2007 using Contacts
2. For Eg: 'BalajiOwn' is the group name and it contains three contacts
(e-mail address removed) , (e-mail address removed) and
(e-mail address removed)
3. Try to Send message to this 'Group' 'BalajiOwn'
Click on New Message and To: +BalajiOwn
Write some text in the subject and the body of message(Hi and Hello)
4. Send this message (Click 'Send' button)
5. Issue:
1. Message will reach to the intended recipients (i.e
(e-mail address removed), .)
But this message still stays in the Outbox and doesn't turn to move in
SentItems.
Click to expand...
Click to expand...
 
I would never expect that to work in a beta.
DL's that aren't based on members who reside in the Contacts folder often
don't work even in released versions.
Most users have abandoned DL's because they are so unreliable.
--
Russ Valentine
[MVP-Outlook]
Balaji said:
1. 'Ctrl+Shift+L' to create 'Distribution List'
2. Click Members tab(by default Members Tab is enabled)
3. Type name in the 'Name' say 'BalajiOwn' for Distribution list (Group)
4. Click 'Add New' Members
5. Enter 'Display Name' and 'E-Mail address';
6. Click 'OK'
7. And repeat step 4 to 6 for more contacts to add into 'Distribution list'
8. Click 'Save & Close' Distribution list
9. Click 'Mail' tab
10. Click 'New Message'
11. Type 'BalajiOwn' in the To. address;
12. Type 'Hi' in the 'Subject:' and Hello in the body of message
13. Click 'Send ' button in the mail message
Issue:
It is sending this message to all the mail ID's which are tagged in this
particular distribution list ('BalajiOwn') but the message stays in the
'OutBox' folder and not moved to the 'Sent Items' folder

Contact: (e-mail address removed)


Russ Valentine said:
There is nothing to go on here. Please post more clearly and with more
detail.
By "Group of Contacts" are we to assume you actually meant a Distribution
List?
If so, how did you create this DL and in what information store?
By what method did you select this DL as the recipient?
Over what transport did you send this message?

You are using a beta. Steps to repro your behavior are essential because
no
one else has seen it.
--
Russ Valentine
[MVP-Outlook]
Balaji said:
1. Create "Group of Contacts" in the Outlook 2007 using Contacts
2. For Eg: 'BalajiOwn' is the group name and it contains three contacts
(e-mail address removed) , (e-mail address removed) and
(e-mail address removed)
3. Try to Send message to this 'Group' 'BalajiOwn'
Click on New Message and To: +BalajiOwn
Write some text in the subject and the body of message(Hi and Hello)
4. Send this message (Click 'Send' button)
5. Issue:
1. Message will reach to the intended recipients (i.e
(e-mail address removed), .)
But this message still stays in the Outbox and doesn't turn to move in
SentItems.
Click to expand...
Click to expand...
Click to expand...
 
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