Message in junk email cannot be deleted.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a junk email about refinancing that when I try to delete, I get a
message that "an unknown error has occurred" and will not let me delete the
message out of my email box, any help would be greatly apprecaited.
Thanks
 
Right-click on the "Junk E-mail" folder, then click "Empty 'Junk E-mail'
Folder". It will delete them one at a time. So you'll have to do this over
and over until they're gone.
 
Ronnie said:
I have a junk email about refinancing that when I try to delete, I get a
message that "an unknown error has occurred" and will not let me delete the
message out of my email box, any help would be greatly apprecaited.
Thanks
Click to expand...
 
Thanks worked perfectly


maitreg said:
Right-click on the "Junk E-mail" folder, then click "Empty 'Junk E-mail'
Folder". It will delete them one at a time. So you'll have to do this over
and over until they're gone.
Click to expand...
 
Ronnie said:
I have a junk email about refinancing that when I try to delete, I get a
message that "an unknown error has occurred" and will not let me delete the
message out of my email box, any help would be greatly apprecaited.
Thanks
Click to expand...
 
Ronnie said:
I have a junk email about refinancing that when I try to delete, I get a
message that "an unknown error has occurred" and will not let me delete the
message out of my email box, any help would be greatly apprecaited.
Thanks
Click to expand...
 
Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
thank you Ronnie

maitreg said:
Right-click on the "Junk E-mail" folder, then click "Empty 'Junk E-mail'
Folder". It will delete them one at a time. So you'll have to do this over
and over until they're gone.
Click to expand...
 
Ronnie said:
I have a junk email about refinancing that when I try to delete, I get a
message that "an unknown error has occurred" and will not let me delete the
message out of my email box, any help would be greatly apprecaited.
Thanks
Click to expand...
 
--
RJT
The only way I was able to get rid of one message in my junk E-Mail was 1.
to right click on the Junk E-Mail folder.. 2. Click Empty "Junk E-Mail"
folder. 3.Click Yes for confirmation prompt. Hope it works for you.
 
Back
Top