Hi,
I've had a particularly bad experience with Mesh after sales service (and I use that term very loosely).
After 10 months my pc (which I like by the way
) became unstable, reported hard drive (raid 0 setup) failing and frequent BSOD's. As it came with 1 year Return to base I thought right send it to Mesh to sort out, oh my god what a mistake that was.
It took them 3 weeks to fix, they were impossible to contact by phone, and my beautiful £1500 pc was wrecked when I got it back ( wasn't the carrier, as they had obviously tried to patch up the damage). The door wont close anymore, the case is dented, the hard drive enclosure had been tie wrapped up at an angle inside, the front plastic feet was smashed off. And inside the pc, it looked like a years worth of dust build up, which I am fanatical about cleaning.
Amazingly, the pc booted up but within an hour, the cpu was overheating and BSOD's prevented a successful boot up (windows service exception).
So I have taken my pc to a local specialist pc repair shop, where I know my pc will actually be fixed, I can contact him by phone whenever I like and I will get it back in the same condition I sent it in.
Anyone thinking of buying Mesh should seriously not and buy from somewhere else, if you don't believe me try reading their forums, the only posts are complaints, they read like a horror story and sadly stories like mine are common place.
I've had a particularly bad experience with Mesh after sales service (and I use that term very loosely).
After 10 months my pc (which I like by the way
) became unstable, reported hard drive (raid 0 setup) failing and frequent BSOD's. As it came with 1 year Return to base I thought right send it to Mesh to sort out, oh my god what a mistake that was.It took them 3 weeks to fix, they were impossible to contact by phone, and my beautiful £1500 pc was wrecked when I got it back ( wasn't the carrier, as they had obviously tried to patch up the damage). The door wont close anymore, the case is dented, the hard drive enclosure had been tie wrapped up at an angle inside, the front plastic feet was smashed off. And inside the pc, it looked like a years worth of dust build up, which I am fanatical about cleaning.
Amazingly, the pc booted up but within an hour, the cpu was overheating and BSOD's prevented a successful boot up (windows service exception).
So I have taken my pc to a local specialist pc repair shop, where I know my pc will actually be fixed, I can contact him by phone whenever I like and I will get it back in the same condition I sent it in.
Anyone thinking of buying Mesh should seriously not and buy from somewhere else, if you don't believe me try reading their forums, the only posts are complaints, they read like a horror story and sadly stories like mine are common place.
