menu, toolbars & ruler have all disapeared

  • Thread starter Thread starter JulieD
  • Start date Start date
J

JulieD

strange problem - word 2000 on a win 98 machine - when word opens all that
can be seen is the title bar and the document itself - no scroll bars / no
status bar / no menu bar / no toolbar - however the ruler will pop down if
you move your cursor to the edge of the title bar - alt & F doesn't work (or
any other combination that i tried).

did a "repair"
then an uninstall and a re-install - neither solved the problem
the user (a friend) says that it has been like this for a long time so he
hasn't been able to use it, but as he's received a word email attachment he
now needs to print from it (ctrl & P didn't work either).

he says that he's done a full virus check recently (says he does one each
week).

any ideas on what's wrong and how to fix it?

Cheers
JulieD
 
Hi Julie,

See the article “My menus and toolbars are missing and won't come back” at:

http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm


--
Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.
Hope this helps
Doug Robbins - Word MVP
 
Back
Top