Memory Read Error.

  • Thread starter Thread starter Bubba
  • Start date Start date
B

Bubba

When I hit certain web sites (no all), I get the infamous "unable to read
memory location xxxxxxxx, click OK to kill, cancel to debug etc.

I've ran a repair on IE6 (sfc /scannow) to no avail.

Nothing has been added or changed on this system.

The web sites that cause the error changes from time to time, so it doesnt
appear to be a specific web site.

Does anyone have any ideas, I really don't want to go through the time to
install Firefox, but if necessary then that's the route I'll go.

Thanks.
 
Bubba said:
When I hit certain web sites (no all), I get the infamous "unable to read
memory location xxxxxxxx, click OK to kill, cancel to debug etc.

I've ran a repair on IE6 (sfc /scannow) to no avail.

Nothing has been added or changed on this system.

The web sites that cause the error changes from time to time, so it doesnt
appear to be a specific web site.

Does anyone have any ideas, I really don't want to go through the time to
install Firefox, but if necessary then that's the route I'll go.

Thanks.
Click to expand...

"Checking for/Help with Spyware, Malware and Hijackware":
http://blogs.dotnethell.it/vincent/Post_4820.aspx

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer & Security since 2003
My home:
My Blog: http://blogs.dotnethell.it/vincent/
 
No malware, viruses etc. The system is absolutley clean and has been for
over a year - I'm quite diligent about this.

I think I fixed the problem however. There were 3 MS updates that I
apparently HID. I installed them and have not had any problems - YET.

Thanks.
 
Bubba said:
No malware, viruses etc. The system is absolutley clean and has been for
over a year - I'm quite diligent about this.

I think I fixed the problem however. There were 3 MS updates that I
apparently HID. I installed them and have not had any problems - YET.

Thanks.
Click to expand...

Ah, OK. Keep us update, Bubba.

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer & Security since 2003
My home:
My Blog: http://blogs.dotnethell.it/vincent/
 
Bubba said:
When I hit certain web sites (no all), I get the infamous "unable to read
memory location xxxxxxxx, click OK to kill, cancel to debug etc.

I've ran a repair on IE6 (sfc /scannow) to no avail.

Nothing has been added or changed on this system.

The web sites that cause the error changes from time to time, so it doesnt
appear to be a specific web site.

Does anyone have any ideas, I really don't want to go through the time to
install Firefox, but if necessary then that's the route I'll go.

Thanks.
Click to expand...

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass
 
WOW, lots of stuff.

So, to re-iterate - "My machine is (and always has been) clean". This is a
high end mutli-media development system and I make it a habit of checking
for "Nasties" three times a day.

The problem was (apparently) fixed with one of the MS updates I installed
the other day. I say apparently, because I know longer have problems. Now,
it may be coincedental that I downloaded and installed these updates
(perhaps in conjuction with the IE repair that I ran).

As for moving ram about - I don't see how after a year this would be an
issue. Being a 25 year MS and Systems Eng vet, I would have suspected this
if this were a relatively new system.

My system is Kaspersky Anti-Virus PRo, Ad-Aware Pro, Spybot scanned three
times daily (morning, noon, night kinda thing). They found nothing at all.
BTW: These are all licenced tools, so none of the "Free Ware Limited"
versions. I have a great deal of trust in these bad boys - I hope it doesn't
get misplaced.

I did run your suggested ON-Line scan (Sophos) and it reported 33 viruses
and malware items. My Kaspersy (which I use religously and recommend to my
clients) found nothing - at all. It has been my experience that "Free On
Line" scans will always find something, trick of the trade to sell their
products. Also, I have a tool that I wrote last year that will scan my hard
disks for ALL specified files (regardless of their attributes and/or
location such as System Restore directories) and when I ran this tool to
locate the 33 items that Sophos reported, it found nothing. I've sent an
email to those folks suggesting that their on-line scan may not work as
advertised along with my results of the hard disk search. Just a heads up
here.

I did find your links to be helpful (particularly the msdiag tool). I thank
you for those links and items and will keep them in my tool kit of
referrences.

Thanks Nass :) :) :)

nass said:
Bubba said:
When I hit certain web sites (no all), I get the infamous "unable to read
memory location xxxxxxxx, click OK to kill, cancel to debug etc.

I've ran a repair on IE6 (sfc /scannow) to no avail.

Nothing has been added or changed on this system.

The web sites that cause the error changes from time to time, so it
doesnt
appear to be a specific web site.

Does anyone have any ideas, I really don't want to go through the time to
install Firefox, but if necessary then that's the route I'll go.

Thanks.
Click to expand...

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it
on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be
sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass
Click to expand...
 
Hi Bubba,
Sophos big enough and reputable enough in the market to not do such a thing
(I'm defending them, simply because they are not offenders?).
Believe me, many times one Anti-virus can be compromised and Slaved? by
nasties and they will keep your system running because they are weeding you
and keep track of what you are doing?.

You can E-mail Sophos with your Findings and see their response, also, try
another reputable vendors like Symantec, Trend, McAfee, Panda, Avast, AVG, CA
and Kaspersky Online Scanner to be sure your Anti-Virus not infiltrated by a
malicious Code or Malware that sometimes cannot be detected by AVs!.
Did you tried Liveoncare?.

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html

What the names of the infection founds by Sophos?.
HTH.
nass
----
www.nasstec.co.uk

Bubba said:
WOW, lots of stuff.

So, to re-iterate - "My machine is (and always has been) clean". This is a
high end mutli-media development system and I make it a habit of checking
for "Nasties" three times a day.

The problem was (apparently) fixed with one of the MS updates I installed
the other day. I say apparently, because I know longer have problems. Now,
it may be coincedental that I downloaded and installed these updates
(perhaps in conjuction with the IE repair that I ran).

As for moving ram about - I don't see how after a year this would be an
issue. Being a 25 year MS and Systems Eng vet, I would have suspected this
if this were a relatively new system.

My system is Kaspersky Anti-Virus PRo, Ad-Aware Pro, Spybot scanned three
times daily (morning, noon, night kinda thing). They found nothing at all.
BTW: These are all licenced tools, so none of the "Free Ware Limited"
versions. I have a great deal of trust in these bad boys - I hope it doesn't
get misplaced.

I did run your suggested ON-Line scan (Sophos) and it reported 33 viruses
and malware items. My Kaspersy (which I use religously and recommend to my
clients) found nothing - at all. It has been my experience that "Free On
Line" scans will always find something, trick of the trade to sell their
products. Also, I have a tool that I wrote last year that will scan my hard
disks for ALL specified files (regardless of their attributes and/or
location such as System Restore directories) and when I ran this tool to
locate the 33 items that Sophos reported, it found nothing. I've sent an
email to those folks suggesting that their on-line scan may not work as
advertised along with my results of the hard disk search. Just a heads up
here.

I did find your links to be helpful (particularly the msdiag tool). I thank
you for those links and items and will keep them in my tool kit of
referrences.

Thanks Nass :) :) :)

nass said:
Bubba said:
When I hit certain web sites (no all), I get the infamous "unable to read
memory location xxxxxxxx, click OK to kill, cancel to debug etc.

I've ran a repair on IE6 (sfc /scannow) to no avail.

Nothing has been added or changed on this system.

The web sites that cause the error changes from time to time, so it
doesnt
appear to be a specific web site.

Does anyone have any ideas, I really don't want to go through the time to
install Firefox, but if necessary then that's the route I'll go.

Thanks.
Click to expand...

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it
on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be
sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass
Click to expand...
Click to expand...
 
Hey Nass. I did email Sophos with the details of their on line scan. I rec'd
an email today wherein they indicated that there was a problem (interum)
with their database.

It has been addressed and fixed. I ran a scan an hour ago and now all seems
to be ok.

As mentioned below, I do use Kaspersky (v6.x). Most excellent piece of
software, and I always recommend it to my clients.

Cheers :)

nass said:
Hi Bubba,
Sophos big enough and reputable enough in the market to not do such a
thing
(I'm defending them, simply because they are not offenders?).
Believe me, many times one Anti-virus can be compromised and Slaved? by
nasties and they will keep your system running because they are weeding
you
and keep track of what you are doing?.

You can E-mail Sophos with your Findings and see their response, also, try
another reputable vendors like Symantec, Trend, McAfee, Panda, Avast, AVG,
CA
and Kaspersky Online Scanner to be sure your Anti-Virus not infiltrated by
a
malicious Code or Malware that sometimes cannot be detected by AVs!.
Did you tried Liveoncare?.

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html

What the names of the infection founds by Sophos?.
HTH.
nass
----
www.nasstec.co.uk

Bubba said:
WOW, lots of stuff.

So, to re-iterate - "My machine is (and always has been) clean". This is
a
high end mutli-media development system and I make it a habit of checking
for "Nasties" three times a day.

The problem was (apparently) fixed with one of the MS updates I installed
the other day. I say apparently, because I know longer have problems.
Now,
it may be coincedental that I downloaded and installed these updates
(perhaps in conjuction with the IE repair that I ran).

As for moving ram about - I don't see how after a year this would be an
issue. Being a 25 year MS and Systems Eng vet, I would have suspected
this
if this were a relatively new system.

My system is Kaspersky Anti-Virus PRo, Ad-Aware Pro, Spybot scanned three
times daily (morning, noon, night kinda thing). They found nothing at
all.
BTW: These are all licenced tools, so none of the "Free Ware Limited"
versions. I have a great deal of trust in these bad boys - I hope it
doesn't
get misplaced.

I did run your suggested ON-Line scan (Sophos) and it reported 33 viruses
and malware items. My Kaspersy (which I use religously and recommend to
my
clients) found nothing - at all. It has been my experience that "Free On
Line" scans will always find something, trick of the trade to sell their
products. Also, I have a tool that I wrote last year that will scan my
hard
disks for ALL specified files (regardless of their attributes and/or
location such as System Restore directories) and when I ran this tool to
locate the 33 items that Sophos reported, it found nothing. I've sent an
email to those folks suggesting that their on-line scan may not work as
advertised along with my results of the hard disk search. Just a heads up
here.

I did find your links to be helpful (particularly the msdiag tool). I
thank
you for those links and items and will keep them in my tool kit of
referrences.

Thanks Nass :) :) :)

nass said:
:

When I hit certain web sites (no all), I get the infamous "unable to
read
memory location xxxxxxxx, click OK to kill, cancel to debug etc.

I've ran a repair on IE6 (sfc /scannow) to no avail.

Nothing has been added or changed on this system.

The web sites that cause the error changes from time to time, so it
doesnt
appear to be a specific web site.

Does anyone have any ideas, I really don't want to go through the time
to
install Firefox, but if necessary then that's the route I'll go.

Thanks.

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from
here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run
it
on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Open a Notepad, customize or minimize to the taskbar as you will need
it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the
Notepad
you opened earlier and right click on the first line and select Paste
from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be
sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass
Click to expand...
Click to expand...
Click to expand...
 
I believe the culprit was found. I purchased X-Setup 9.0.100 about a week
ago (to "TWEAK" XP). Bad boy. I rec'd several emails from people that had
similar problems and they all suggested removing X-Setup.

Well, I did so and now the problem is gone. It may be coincidental, but to
play it safe I sent an email to XQDS support group and they are checking
into it.

Also, I re-installed it and the problem(s) came back. Now it's nuked and
I'll see what the folks at XQDS have to say.

Cheers to all :)
 
Hi Bubba,
Thanks for your valuable Info.
It is better to alert or contact the vendor to get better support and let
them know your findings as it will be appreciated and helpful for both users
and vendor alike.
Glad you got the culprit in this scenario and sharing your findings with us.
Good luck.
nass
 
Hey to all.

XQDS has an update to X-Setup (it's actually just a fix for the current
release, but it appears to be fine). If anyone is using it, get this updated
version: X-Setup 9.0.100. It's available as a "Free - ie TRIAL" download or
a free update to registered users.

Their web site has more here:
http://www.x-setup.net/downloads/home.asp?lang=EN

What (apparently) was the problem is in the download load site that I
originally downloaded and purchased it from.

When/if you download this, go to the app and follow these steps:

1) Right Click on the installer app,
2) Click on the Version Tab,
3) in the "Comments portion", it MUST say: This installation was built with
Inno Setup: http://www.innosetup.com.,
4) Company information MUST say: XQDC Ltd.

Apparently, when the app installs it generates a checksum of the original
installer, then uses this checksum periodically to ensure that the app has
not been compromised. And of course, I downloaded an update last week tot he
flavor that I had originally installed (X-setup build #: 9.0.86) and that's
when things went wonky.

At least that's what their tech support people say. No reason to doubt.

This was the information that we used to determine that the app may have
been faulty. My comments section (in my original download) was blank. CLUE -
yes???

I found them to be exceptional in terms of support and service.

I installed this on 9-13-07 at 9:45 pm and have not had a problem at all.

Not that two days is sufficient testing, but so far so good.

Cheers to all :)
 
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