Dear Jones,
How are things going? I have not heard back from you in a few days and
wanted to check on the status of the problem. Please let me know how the
troubleshooting steps turned out.
Have a nice day!
Best regards,
Adams Qu
MCSE, MCDBA, MCTS
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
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<
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<
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| From: (e-mail address removed) (Adams Qu [MSFT])
| Organization: Microsoft
| Date: Mon, 01 Oct 2007 13:57:11 GMT
| Subject: Re: Memory leak when copying large numbers of files
| X-Tomcat-NG: microsoft.public.windows.vista.file_management
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| Dear Jones,
|
| Thank you for your feedback.
|
| According to the all the information given, it appears that the system is
| running out of resource when or after copying the files onto the local
hard
| drive.
|
| Considering the current situation, let's first do a check disk and then
| launch the "Reliability and Performance Monitor" program in Vista when
the
| system is running out of resource
|
| 1. Enter the Windows Vista Recovery Environment (WINRE) and then run the
| CHKDSK /R to force a disk check.
| 2. Enter the normal mode, click Start, type: "Reliability and Performance
| Monitor" in the Start Search bar.
| 3. Launch the "Reliability and Performance Monitor" program and then
check
| the problem again via this tool.
|
| In addition, I have also performed further research. When you need to
copy
| a large number files again next time, I also suggest we manually increase
| the number of system page table entries that are reserved for mapping I/O
| buffers to test if it helps.
|
| NOTE: Using Registry Editor incorrectly can cause serious problems that
may
| require you to reinstall Windows. Microsoft cannot guarantee that
problems
| resulting from the incorrect use of Registry Editor can be solved. Use
| Registry Editor at your own risk.
|
| 256986 Description of the Microsoft Windows Registry
|
http://support.microsoft.com/?id=256986
|
| 1. Click Start, type: REGEDIT in the Start Search bar and then press
Enter.
| 2. Open the following key:
|
| HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\Memory
| Management
|
| 3. Make the following change
| "SystemPages"=dword:ffffffff
|
| 4. Exit and reboot the computer.
|
| NOTE: This registry entry defines the number of system page table entries
| that are reserved for mapping I/O buffers and other information into the
| system address space. Each system page table entry maps one page.
|
| Have a nice day!
|
| Best regards,
|
| Adams Qu, MCSE, MCDBA, MCTS
| Microsoft Online Support
|
| Microsoft Global Technical Support Center
|
| Get Secure! -
www.microsoft.com/security
| =====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| =====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | From: "mister.jones" <
[email protected]>
| | References: <
[email protected]>
| <
[email protected]>
| | In-Reply-To: <
[email protected]>
| | Subject: Re: Memory leak when copying large numbers of files
| | Date: Sat, 29 Sep 2007 05:44:15 +0200
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| |
| | Thanks, Adams Qu, for your thorough answer. I tried your suggestions,
but
| | with little success.
| |
| | > 1. Install the latest Updates
| | > --------------------------------
| | > Please download and install the update KB938979 from the following KB
| | > article:
| | KB938979 was already installed.
| |
| | > 2. Clean boot the Vista machine
| | > --------------------------------
| | The problem persists even in safe mode with no services running.
| |
| | > 3. Use the XCOPY command to copy the files
| | > --------------------------------
| | Wow, even XCOPY leads to an out-of-memory error message after a short
| while.
| | Scary.
| |
| | After many painful reboots and recounting of files I have managed to
move
| | the files with Explorer for now. Always when the number of files that
| have
| | been copied since the last reboot growth too large, things stop working
| | correctly: windows don't open, icons break, the registry seems to be
| | inaccessible etc., in short the system seems to be out of resources. I
| hope
| | that this will be fixed soon as I have to move similar amounts of files
| | regularly.
| | If you/the developers need more info, please say so.
| | Best regards
| | mister.jones
| |
| |
| | > | Hello!
| | > | When trying to copy large numbers of files (>500,000), Vista stops
| after
| | > | ~300,000 and complains:
| | > | "There is not enough free memory."
| | > | The size of the explorer.exe process keeps growing during copying
| (>500
| | > MB)
| | > | , but there should still be enough RAM (2GB).
| | > | To me, this looks like a memory leak.
| | > | I already tried hotfix KB942435, which seems to relate to a
similar,
| but
| | > not
| | > | identical error message ("There is not enough memory to complete
this
| | > | operation.")
| | > | Anyone knows another fix for this? Or how can I have this bug fixed?
| | > | Thanks
| | > | mister.jones
| | > |
| | > |
| | > |
| | >
| |
| |
|
|
